sharing the costs of sports activities
Collections Support Associate with Swedish (Cash Collection)
- offer expired 2 months ago
- contract of employment
- specialist (Mid / Regular)
- hybrid work
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Manage standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls
Focus on cash collections, debt management, accounts reconciliation
Achieve and exceed month end and quarter end Service Level Agreements SLA s both Critical Performance Indicator CPI s Key Performance Indicators KPI s
Taking care of Credit refunds
Sharing relevant electronic documents as per customer s requests.
Responsible for managing blocked orders
Develop and maintain good relationships with the client sales teams
Ensure that client requests are managed within the client s system
Responsible for investigating and resolving customer queries
Works independently, with some guidance in complex situations
Complete daily and ad hoc reports
Ensure compliance with MDT collections policies and procedures
Very goodEnglish and Swedish min. C1
Building Strong relationships
1 year work experience, with experience in Collections nice to have.
Customer Service experience is a plus
Proficient English business communication skills verbal and written
Degree in a relevant field nice to have
Must be competent in Microsoft Office All Products
What we offer
Using foreign language and new technology solutions daily, cooperating with various global Clients.
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
private medical care
no dress code
coffee / tea
extra social benefits
sharing the costs of tourist services
sharing the costs of tickets to the movies, theater
employee referral program
Online tests (optional step)
Interview with your future Team Leader and Recruiter
Welcome to Accenture!
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.
As a key player in the Collections Team, you will have the responsibility for cash receivables for our client.