Oferta pracy

Commercial Banking Know Your Customer (KYC) Relationship Officer (KRO)

J.P. Morgan Poland Services sp. z o.o.

J.P. Morgan Poland Services sp. z o.o.

aleja Jana Pawła II 19


Your responsibilities

  • Manage client and partner expectations vis a vis internal and external partners in a consultative and assertive manner

  • Exhibit ownership of KYC/AML experience and client experience end to end

  • Ensure KYC/AML deliverables are met and hold internal partners accountable

  • Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies

  • Manage operational risk effectively through diligent awareness of risks in our processes

  • Escalate appropriate risk items and drive issues to closure

  • Manage client risk effectively by supporting the banker in client selection process

  • Independently manage renewal cycle with relationship management partnership

  • Accountable for timely portfolio management while maintaining quality expectations

  • Liaise regularly with the business to conduct workload planning, review status of key client onboarding’s and prioritize open requests

  • Navigate changing regulatory requirements and competing priorities with agility

  • Manage renewal cycle of KYC forms with relevant stakeholders

  • Complete KYC for new-to-bank business under tight timelines

Our requirements

  • BA/BS degree or equivalent work experience in financial services

  • Working knowledge of risk factors that may impact specific products and industries

  • Excellent attention to detail

  • Strong client focus and ability to partner with various internal groups

  • Independent, self-motivated with an ability to adapt and be flexible in a team environment

  • Previous credit training or underwriting experience

  • Ability to navigate client relationships and product usage

Role Description

The CCBSI Know Your Customer (KYC) Organization will be the team supporting client coverage with the fulfillment of Anti-Money Laundering (AML)/ KYC requirements.

The KYC Organization is seeking a KYC Relationship Officer (KRO), reporting to the in-region KYC Manager, who will partner with Bankers and other stakeholders to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships. The KRO will work closely with the Front Office and with clients directly as required to help obtain necessary information to fulfill KYC due diligence. The KRO position will be located in Warsaw.

Business Description

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.