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Compliance Advisor - French and Spanish Speaker

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 2019-04-18

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Herbalife is a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight-management and personal care products are available exclusively to and through dedicated independent Members in more than 90 countries. Herbalife is a publicly traded company on the New York Stock Exchange (NYSE: HLF) with more than 7,800 employees and millions of customers. The company reported net sales of $4.5 billion in 2016. Our company offers a culture focused on your career to help you expand your talents and a chance to change lives.For over 35 years, we've known that good nutrition leads to a better life. If you're ready to help us on our mission for nutrition, we want to hear from you today.

    Compliance Advisor - French and Spanish Speaker

    Herbalife Nutrition GBSC Krakow


    The role:

    Your scope of responsibilities will revolve around resolving Membership, Ethical, Advertising, Transfer & Compliance requests and issues within EMEA. You will have an opportunity to achieve in-depth knowledge of the processes and procedures by which such issues and transfers must be addressed and the skill-set, presence, logic, decision making and diplomacy required to resolve such issues with the minimum negative impact, and where possible with positive impact.


    • Maintain communications, correspondence, regarding EMEA Admin and Issue files
    • Conduct the compiling of Member data and information on time and accurately including but not limited to requesting and reviewing reports
    • Carry out proactive Internet based research, undercover research, and collection of evidence on the opened investigations.
    • Monitor activities in Social Media and identify behavioral trends and ways to tackle them
    • Achieve and further develop in-depth knowledge of the processes
    • Keep positive communication with other departments and departmental staff as required
    • Maintain and update internal database with the analysis research and provide daily, weekly and monthly reports on results
    • Assist the Member Policy Administration team with the roll-out and updating of Rules and Advisories as required
    • Attend and support Member and corporate events as directed


    • Fluent French and Spanish
    • Strong customer service skills
    • Ability to communicate at most levels and across diverse cultures
    • Strong logic and problem solving with ability to innovate
    • Strong quality, results and detail orientation, and ability to meet and maintain deadlines
    • Investigative skills
    • Good verbal, written and presentation skills would be an advantage
    • Ability to maintain sensitive, confidential and privileged information
    • Very good Excel skills
    • Master degree desired, minimum Bachelor degree
    • Previous compliance and customer service experience is preferred

    We offer:

    • Participation in interesting and challenging projects in global structures.
    • A unique opportunity to professional growth and personal development within international environment.
    • Attractive salary, bonuses and benefits package including Luxmed VIP medical package, Multisport Card, private insurance, entertainment events and many others.
    • Good atmosphere at work and comfortable working environment with Herbalife food, drinks and game corner.
    • No dress code.
    • Flexible working hours.
    • Chance to share your ideas and continuously improve our processes.
    • Opportunity to build up your expertise through coaching, soft skills and training sessions.

    If you want to be part of a business that values people as individuals as well as inspires and motivates its employees to succeed and expand their talents please apply via Aplikuj button.

    Wyrażam zgodę na przetwarzanie danych osobowych zawartych w niniejszym dokumencie do realizacji procesu rekrutacji zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO).