sharing the costs of sports activities
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, Dębniki, KrakówKraków, Lesser Poland
- offer expired over a month ago
- contract of employment
- specialist (Mid / Regular)
- remote recruitment
- запрошуємо працівників з України
Analyses and seeks to understands the business processes in detail where required. Ensuring the appropriate review and approval process is followed. Liaises with Business stakeholders and SMEs to complete process capture, process mapping and to-be process design (within the scope of RPA) either independently or together with a Business Analyst
Designing automated process solutions in accordance with the CoE RPA Delivery Framework and standard design principles and conventions with support from Mentor
Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
Creates and maintains detailed, high-quality technical documents such as Process Definition Documents, Solution Design Documents, and other standard RPA process documents. Requests required review and feedback on PDDs and SDDs, and implements feedback until approval is secured.
Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required.
Communicating with software supplier through the team structure on software related issues, suggested improvements and participating with other users in the automation community.
Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
Creating and documenting test procedures and scenarios for the pre-UAT phases
Supporting the Operational Teams during the UAT and rollout phases
Understanding of RPA technologies, the operational processes and when RPA should be used (desirable)
Knowledge of the enterprise’s business operations
Previous experience within RPA (desirable)
Proven track record in a similar role would be advantageous
The role requires an articulate individual; comfortable dealing with management
Strong written and verbal communication skills required
Excellent interpersonal skills required
Must be well organised and able to multi-task effectively and efficiently
Experience in negotiation and conflict management
Ability to problem solve, clearly articulate requirements, and implement and drive change
Energy, enthusiasm, and drive
Blue Prism Developer accreditation (desirable)
What we offer
Stable job in professional team,
Interesting path of career in an international organization,
Private health care, employees’ benefits,
Courses & training for our employees
Modern office buildings near the city center of Kraków
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
doctor’s duty hours in the office
retirement pension plan
no dress code
video games at work
coffee / tea
parking space for employees
extra social benefits
employee referral program
opportunity to obtain permits and licenses
Welcome to HSBC!
The contract till the end of 2022 with the possibility of extension.
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.