Oferta pracy

Consumer Engagement and Operations Project Manager

Randstad Polska Sp. z o.o.

  • Warszawa

    Warszawa, Masovian
  • offer expired 23 days ago
  • temporary staffing agreement
  • full-time
  • team manager
  • home office work, hybrid work
  • remote recruitment

Recruitment for

If you are an experienced and hands-on Project Manager working on international projects and you are looking for new challenges, apply!

We are looking for a strong project manager available in August the latest. Experience in consumer engagement is a preferable but not necessary.

Your responsibilities

  • This is Project Manager role responsible for driving CEER Consumer Engagment and Operations successfully through the Digital Transformation project by designing and implementing best in class consumer experience across all channels in line with the project goals and KPIs. The role includes close cooperation with relevant global functions and with CEER market organization

  • Managing the Digital Transformation project in CEER Consumer Engagement and Operations

  • Build and maintain close cooperation with all relevant local and global functions, stakeholders, other markets

  • Build and get approved the CEER Consumer Engagement and Operations project charter and plan, in line with the global guidelines and relfecting the local (all countries within CEER) needs and requirements

  • Own and lead the project plan, taking responsiblities of project deliverables

  • Be responsible for implementation of new setup, own the monitoring and corrective actions implementation

  • Manage and work closely with all CEER Consumer Engagement and Operations partners in alignment with CEER team

  • Support in adapting the CEER Consumer care processes to new setup and in their implementation

  • Active participation with daily activities and priorities of the CEER team

Employer requirements

  • Experienced and hands-on Project Manager

  • Fluent business English & Polish

  • Digital savvy - open-minded to the role of new technologies

  • Ability to execute tasks within a deadline oriented environment

  • Excellent communication skills, able to communicate with consumers and business

  • Strong analytical skills with demonstrated ability to problem solving

  • Ability to lead independently gaining results through others not in direct reporting line

  • Structured and organized

  • Entrepreneurial attitude and commercial focus

  • Consumer focused approach

  • Goal oriented - strong commitment to deliver results

  • Tenacious achiever of business challenges - prepared to go over & above whenever -required and having a ‘can do’ attitude

  • A team player – strongly collaborative within all levels of the business, able to connect people and ideas

What employer offers

  • Fully remote or hybrid work system (office in Warsaw)

  • Temporary employment contract (1 year) in Poland with a high possibility of extending the contract

  • Work for a friendly, fast-growing corporation

  • The possibility of taking part in the process of transformation of processes and the separation of the company

  • Reporting directly to Regional Manager CEER

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • sharing the costs of tickets to the movies, theater

Randstad Polska Sp. z o.o.

Agencja zatrudnienia – nr wpisu 47

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