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Content Operations Specialist - Russia

Brainly Sp. z o.o.About the company

6 0008 000 gross / mth.
  • Zabłocie 43A, Kraków
    Kraków, Lesser Poland
  • Offer expired a month ago
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Brainly Sp. z o.o.

Zabłocie 43A


Your responsibilities

  • Tracking the progress of demand/supply/quality assurance content processes and partnering with other team members to meet content production goals & hit KPIs

  • Coordinating, supervising, managing, and analyzing several sources of data to highlight the value, reach, impact and performance of our content development processes

  • Creating and implementing innovative content strategies and streamlined processes for new projects

  • Aligning, evaluating, and revising our content processes continually to meet project requirements and goals

  • Proposing and introducing ways to increase the production/volume, efficiency, and effectiveness of our content operations as well as identifying and exploring tactics for process improvement, automation, and optimization on ongoing projects

  • Creating a clear control and feedback loop to quickly identify and solve any problems

  • Recruiting, onboarding, monitoring, and giving feedback to external content developers

Our requirements

  • Experience in creation, management, and optimization of business processes

  • Experience working working with Google Spreadsheets and Excel

  • Great communication skills and fluency in Russian (native) & English (C1 level)

  • Excellent self-organization and time management skills

  • Goal-driven approach and the ability to prioritize short and long-term projects

  • Good analytical skills and attention to details

  • Ability to work in a fast-paced, rapidly changing environment


  • Experience with user-generated content

  • Experience in K-12 or higher education ed-tech industry

  • Experience in managing and working with agencies and freelancers, as well as with budget management

  • Experience with Upwork or similar freelancer platforms

What we offer

  • Flexible working hours and the possibility to work remotely

  • Personal development budget 800$ per year + unlimited time off policy for participation in conferences and workshops and access to an online learning platform with courses from Udemy, Harvard Manage Mentor and many others

  • Fully paid private health care packages for you and your family (dental care included) provided by Luxmed

  • Fully paid life insurance provided by Warta

  • Multisport Plus card

  • Access to the Mental Health Helpline - providing virtual support of external psychologists, psychotherapists, and coaches

  • AskHenry services - personal concierge services to help you to settle your everyday matters (like Ikea shopping or shoemaker visit)

  • Possibility to join one of our Employee Resource Groups and initiatives (Inclusion Council, Ladies at Brainly, Brainly Cares)

  • If needed, additional budget for work remote work accessories

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • dental care

  • no dress code

  • employee referral program

Brainly Sp. z o.o.

Brainly is the world's largest peer-to-peer learning community for students, parents and teachers. At brainly.com, and its group of websites around the world, students connect to both receive and offer help with homework problems and questions. The unique opportunity for students to freely ask questions and gain the confidence that comes from helping others and inspires students to learn in a collaborative community that receives more than 350 million users each month.

Based in Kraków, Poland, with its US headquarters in New York City, Brainly is currently available in 35 countries. The total funding from current investors, including Naspers, General Catalyst Partners, Point Nine Capital, Runa Capital and Learn Capital equals $150M. More information about Brainly is available on www.brainly.com.

By sending us your application, you agree that Brainly sp. z o.o. with its seats in Krakow, will process your data contained in the form below and in the documents you attach in to participate in recruitment. In connection with this, you have the right to withdraw your consents, the right to access to your data, the right to obtain their copy, rectify them, erase, limit their usage and also data portability right and object to their use by Brainly, as well as to lodge a complaint with the President of the UODO. If you have any questions regarding the use of information about you and exercising your rights related to this use, please contact our DPO - [email protected] If you want get to know more about how Brainly uses and process your personal data.


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Brainly is scaling! 🚀 We're looking for several content specialists to join our new Structured Contents project. In this project, questions related to college and high school curriculums are digitized, answered by a team of experts, and uploaded to our database via self-written CMS.

As a Content Operations Specialist on the Russian Market, you will be working with the Manager of Russian Content Operations, other Content Operations Specialists, and Content Team members from different markets to support content development efforts for one of Brainly’s most important strategic markets - Russia. Your role will be not only to assure execution but also to focus on automation of the content processes and find new solutions to boost our content creation/optimization tactics. You will become an integral member of our data-driven and user-oriented team.

Joining us you will be responsible for the answer creation process: recruiting, on-boarding, monitoring, and giving feedback to several dozen external, international experts who provide academic content writing services.

Candidates will have the chance to identify which area they feel they are best suited for when they complete our online application. This is a unique opportunity to directly contribute to the launch of our Structured Contents product and has an impact on the lives of hundreds of millions of students globally, and helps us scale one of the fastest-growing and highest-quality consumer learning brands. Brainly is a fun, unique company in a truly exciting phase of its growth!


Remotely from Poland or Spain.