Contract Coordinator

The Agfa-Gevaert Group develops, produces and distributes an extensive range of analog and digital imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.

Contract Coordinator Direct Export

This Contract Coordinator role will be based in Warsaw/Poland and performs administrative tasks related to service agreements with Agfa HealthCare customers in Direct Export region.

Location: Agfa HealthCare Poland, Jutrzenki 137A, 02-231 Warszawa

Main responsibilities:

• Keeping track of maintenance contracts with our customers and all underpinning contracts (start and end date) of the installed base for the region,
• Requesting maintenance quotes for renewals,
• All service related issues & escalations regarding 3rd party hardware underpinning contracts,
• Management of 3rd party license underpinning contracts
• Reports on underpinning contracts towards service manager.
• Verifies vendors warranties/care pack ordered as per approved quotes
• Verifies the sales orders with the project HW deliverables
• Provide the underpinning contracts cost budget per site/country for the region
• UPCs proposals request/ Negotiation/follow up/PO
• Share the new SMA-WBS (Service Managed Agreements & Work Breakdown structure) code with the team after renewal

Education and Experience

• Graduate in Business, IT, Operations or equivalent qualification 
• Good knowledge and/or experience with computer Hardware and IT technical skills 

Skills & Requirements

• Advanced English language skills (speak, read and write)
• Excellent interpersonal and communication skills to interface with diverse stakeholders
• Ability to work under pressure with minimum supervision
• You have excellent organizational skills and pay attention to detail