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Contractors Recruitment Specialist

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 18.05.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

    Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

    Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

    Contractors Recruitment Specialist
    Miejsce pracy: Kraków

    Specialist working in contractor service desk supporting IQ Navigator system, Super User of 3rd Party Contingency Workforce and best in class for contractor selection criteria underpinned with commercial data, analytics and benchmarks. 

    If you wish to part of this migration with newly created team dedicated to recommending best solutions of external labor market inc contract selection for wider group of Shell this is the place to start. 
    Will be mainly responsible for:   

    Job Description:

    • End to end contractor management supported by a global Contractor Service Desk and Improve commercial acumen through rate benchmark, channeling and step out escalation.
    • Leads a mini-team in charge of a Value Cluster or a key account (high value / high opportunity Shell business entity).
    • Drive consistency in selecting and managing contractors.
    • Single point of contact for all queries from business users.
    • Subject Matter Expert for Contract Labour and Consultancy processes and policies.
    • Identifies and executes VALUE opportunities in close cooperation with the Business.
    • Manages long-term Business relationship / partnership ensuring top-notch customer service.
    • Provides the Business with contingent workforce analytics on a regular basis.
    • Leads at least one tangible CI initiative.


    • Fluent English - C1 level.
    • +2 years of professional experience in multinational company.
    • Experience in a recruitment agency/ or in-house recruitment will be preferrable.
    • Strong customer-service approach.
    • Demonstrates a cross-breed skillset encompassing at least two of the following areas: HR, recruitment, purchasing, customer care, key account management, finance or accounting.
    • Able to work with limited supervision displaying self-drive, “can-do” attitude and passion for success.
    • ​Formulate and execute sourcing strategy.
    • Deliver excellence (customer service focus) and continuous improvement (ability to assess and diagnose problems and to propose solutions that are simple and effective).
    • Awareness of the market and contingent worker contracts and strategies.
    • Awareness of ERP and RtP process..
    • Good interpersonal and stakeholder management skills.
    • Well organized and able to manage competing priorities.

    Find out more
    People with disabilities are welcome
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    The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.
    Shell is an Equal Opportunity Employer.