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HSBC Service Delivery (Polska) Sp. z o.o.

Controls Testing Utility Vice President, CACT

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Valid for 18 days
    until: 07 May 2021
  • Remote recruitment
  • contract of employment
  • full-time
  • director

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a


Your responsibilities

  • Lead an assessment team of Assistant Vice Presidents (AVPs) and Testing Specialists, as they evaluate a portfolio of controls for design and operating effectiveness, raising issues as appropriate

  • Ensure that assigned control assessments are accurate, effective, abide by CACT procedures and templates, and meet quality control requirements

  • Supervise the delivery of assigned control assessments, using experience and knowledge to intervene and redirect testing as required, resolving or redirecting escalations as required

  • Ensure that assigned control assessments are delivered on time, in accordance with the CACT assessment plan

  • Manage control owners and other stakeholders, ensuring the success of individual reviews, minimising contention where possible and requesting support where deemed necessary

  • Manage the documentation of distinct control types, covering key aspects, such as remit, main processes and handovers to other teams

  • Ensure that issue owners complete sufficient root cause analysis for all material issues and have appropriate remediation plans in place

  • Lead, develop and motivate the assessment team to attract, retain and develop talent, ensuring the successful delivery of assigned control assessments

  • Support the Head of CTU Krakow in fulfilling CTU responsibilities as required, including budget management, resourcing and feeding into the development of procedures and templates

Our requirements

  • Minimum of 5 years proven experience in financial services compliance, testing, audit and/or legal management experience or equivalent

  • Excellent understanding of financial crime and/or regulatory compliance and/or the aptitude to develop this understanding in good time, and must be familiar regarding relevant regional laws, regulations and the overall regulatory environment

  • Experienced people manager, with excellent communication skills, a polished management style, and a proven track record of leading through change

  • Proven ability to question, evaluate, and improve existing business processes and adequacy of information

  • Experience working with local and regional stakeholders and an understanding of global standards of quality

  • Minimum Bachelor’s degree in related field such as business, finance, law or equivalent experience; Master’s degree preferred

  • Requires understanding of the changing regulatory landscape regarding compliance functions within the banking industry

  • Broad knowledge of banking and a good understanding of all significant regulatory compliance requirements applicable to a CoE

  • Experience developing assurance automation and analytics tools preferred

  • Fluent in both oral and written English

  • Proficient with Microsoft Office

What we offer

  • Stable job in professional team

  • Interesting career path in an international organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • Modern office buildings near the city center of Kraków

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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This is how we work
This is how we work

About the role

Compliance Assurance Controls Testing (CACT) is a new division, situated within CA, responsible for determining the effectiveness of the Group’s financial crime and regulatory controls, independent of Control Owners (who are responsible for day-to-day monitoring). CACT covers all Financial Crime (FC) and Regulatory Compliance (RC) risk taxonomies across all businesses, functions and geographies of the Group. The division assesses, on an end-to-end basis where possible, the effectiveness of prioritised FC and RC controls embedded in the first line of defence and those operated by the second line on their behalf, and represents an integrated part of the function in discharging its assurance responsibilities.

The role will be responsible for delivering assessments of assigned controls, in accordance with CA procedures and the CACT assessment plan.

The role holder will be required to support the Head of CTU Krakow in leading a team to assess the effectiveness of assigned financial crime and regulatory compliance controls, identifying and raising issues where control gaps lead to material unaddressed compliance risks.