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Coordinator – Customer Order Management with English and German OR Swedish OR Italian language

Kemira Gdańsk Sp. z o.o.

Kemira Gdańsk Sp. z o.o.

aleja Grunwaldzka 411

Oliwa

Gdańsk

Your responsibilities

We are now looking for Coordinator – Customer Order Management with English and German/Swedish/ Italian language to join our Customer Service Team.

Selected person will be managing Order-to-Cash process through order fulfillment and billing; contacting customers via different communication channels; ensuring the deliveries and customer requirements are properly dealt with; handling complaints and resolving issues; cooperating with internal and external stakeholders; ensuring that the process is followed according to internal procedures and targets.

This is a fixed-term position (12 month contract).

Kemira’s Business Service Center in Gdańsk, Poland is a multifunction service center with customer service, procurement, finance and administration and IT operations. It is a dynamic and multicultural center that values openness, cooperation and partnership.

Our requirements

  • Fluent both English and second language: German or Swedish or Italian;

  • SAP knowledge would be an asset;

  • Experience in order management, customer service or logistics would be an asset;

  • Good practical knowledge of MS Office tools;

  • Very good communication and problem-solving skills;

  • Be able to work independently as well as within the team.

  • Benefits

  • private medical care

  • remote work opportunities

  • integration events

  • corporate library

  • charity initiatives

Kemira Gdańsk Sp. z o.o.

Kemira is a global company providing chemicals and expertise to operations around the world. We are committed to being our customers’ first choice by bringing sustainable value through improved product quality, better process and resource efficiency. We offer a result-oriented and collaborative culture that empowers you to drive excellence and innovation with a major impact on the future. If you have the right mix of curiosity, a drive for excellence and an innovative mindset, we want to talk to you.

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Find the right mix of experiences and opportunities at Kemira

Find the right mix of experiences and opportunities at Kemira

For more information, please contact Marta Siudak HR Generalis, by email: [email protected]

Dear Candidate, please include in your CV the following statement:

I hereby voluntarily consent to the processing of my personal data included in the application documents delivered by me to Kemira Gdańsk Spółka z o.o. with its registered office in Gdańsk, ul. Grunwaldzka 411.

If you wish that we process your CV for further recruitment processes (from now on for 12 months) please add the following statement:

I hereby voluntarily consent to the processing of my personal data included in the application documents delivered by me to Kemira Gdańsk Spółka z o.o. with its registered office in Gdańsk, ul. Grunwaldzka 411, for the purpose of future recruitment processes carried out by Kemira Gdańsk Spółka z o.o. for the period of 12 months.