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Coordinator - Finance Operations
AMSAbout the company
- SilesianSilesian
- offer expired 2 years ago
- contract of employment
- full-time
- junior specialist (Junior)
- remote recruitment
Your responsibilities
- Supporting the contingent workforce population of 24000 contractors and temp workers within system and payment queries.
- Handling incoming calls, chats and emails.
- Ensuring the highest quality for the daily task in terms of meeting agreed deadlines, data protection and data accuracy.
- Taking part in ad-hoc projects and initiatives.
- Cooperating closely with Payroll, Onboarding team and Extention Management team.
- Building and maintaining strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant information.
Our requirements
- Very good English, both written and spoken.
- Professional communication style – firm when needed.
- Ability to resolve issues in a professional and diplomatic manner.
- Ability to work both individually and in the team with a problem-solving attitude.
- Good prioritisation and organisation skills.
- Great customer service skills.
- Ability to manage stressful situations and work under pressure.
- Flexibility to work in shifts between 9am to 7pm.
What we offer
- Other AMS takes a total reward approach to compensation and benefits. Because ‘doing well’ can mean different things to different people, but increasingly it means taking a balanced, sustainable approach to life - and work.
- Compensation: Base pay
- Incentive pay – including merit increases and bonuses
- Time-off – holiday/sick/parental
- Additional day off
- Health benefits – medical, dental, vision
- Development and career opportunities
- Training programs
- Coaching and mentoring
- Progression opportunities
- Culture
- Work/life balance – including flexible work arrangements, sabbaticals, employee assistance
- Strong, progressive culture
The Role
As part of our Business Support Services Team you will be responsible for daily assistance of most of the parties within the world of Contingent Workforce Solution. We offer phone and email support to our Clients – and we recently introduced a live chat assistance as well. You get a unique opportunity to master administration skills and working in close cooperation with other AMS departments, including admin teams, payroll and tech support. And most importantly, you could count on support from our more experienced teammates, who are happy to share their knowledge and tips on how to become successful in this role.
If you are looking to excel your customer service and investigator skills and want to join a team where teamwork is its foundation of success, this could be a fit for you!
About Us We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 4500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity—and we’re here to help you achieve it.
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Aktualne oferty pracodawcyCoordinator - Finance Operations, Silesian