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Country Manager (focus on sales)


  • Subcarpathia

  • offer expired 23 days ago
  • contract of employment, B2B contract
  • full-time
  • director
  • full office work, home office work, hybrid work
  • remote recruitment

Your responsibilities

  • Drive growth across the customer funnel: customer acquisition, expansion of existing customers, minimizing customer churn.

  • Ensuring a strong leadership team for sales, account management and customer success.

  • Manage, motivate, and coach Teams Leads of the different departments (Sales, Customer Success Management and Account Management).

  • Implement the strategies defined by Trusted Shops for the polish market

  • Collaborate with managers in other markets to develop best practices.

  • Become the face of Trusted Shops for your market

Our requirements

  • Expertise in digital / SaaS knowledge with a subscription model

  • Experience of managing a sales team in a fast-paced/high-volume sales environment

  • Knowledge of how to use KPIs and data to support effective sales behavior and the health of their team's sales performance

  • Ability to create, define and manage a strategic plan for their teams and for the operation of support teams

  • Proven success in managing a team with varying levels of professionalism and experience; knowledge of proven models for coaching and developing their team

  • Advanced level of English and native level of Polish (all the internal communications is in English).

  • Strong communication and leadership skills, combined with the ability to interact with people at all levels

What we offer

  • Possibility of remote work

  • Attractive remuneration (divided between basic and bonus)

  • 28 days paid holiday

  • International environment

  • FitProfit Card

  • Benefits

  • sharing the costs of sports activities

  • remote work opportunities

  • integration events

  • no dress code

  • employee referral program

  • international enviroment

  • 28 days of paid vacation

Your tasks:

  • As a Country Manager, you will be responsible for the overall revenue of this market.

  • Your objective is to drive growth across the customer funnel: acquire new customers, develop existing customers and minimize customer churn.

  • You will be responsible for supporting the B2B sales teams (90% outbound and cold calls), Account Managers and Customer Success Managers. You will also be supported by the Revenue Operations and Customer Success Operations teams.

  • You will be managing Team Leads of three revenue-oriented departments (Sales, AM, CSM)

  • As Head of Country, it is your responsibility to define, measure, and reinforce good sales practices by following trends, keeping up with the competition, and anticipating business needs.

  • Being a face of Trusted Shops in polish e-commerce industry and representing polish business to the Head of International Sales


At Trusted Shops, our mission is to build trust between people and businesses on the Internet.

Our goal is to become the No. 1 digital trust brand in Europe.

Our unique combination of a trusted brand, real customer reviews and buyer protection helps millions of consumers buy online every day with confidence.

With our new eTrusted customer review platform, we are ready to take our development even further!

Headquartered in Cologne, we are a fast-growing and profitable SaaS company operating in a dozen European countries with over 800 employees. Backed by renowned international investors such as

Rocket Internet and Omnes Capital, we are preparing for an IPO to fuel our next growth phase.

Want to join us?

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