Credit & Collection Lead with French

Twój zakres obowiązków

• Evaluate Customer Credit (Approve/Revise Credit Limits): ad-hoc and annual process

• Review and release order (credit) in line with policy/local procedures and delegations

• Manage customer collections: timely and accurate review of open items (debit and credit balances), contact customer according to local requirements and habits (in some countries including customer visits) to ensure timely collection and build strong relationship, dunning procedure, manage disputes and refunds

• Evaluate Bad Debt Provisions on a quarterly basis in-line with closing calendar.

• Prepare AR Ledger Review for affiliate Finance Directors, including but not limited to aging analysis and actions required to ensure timely customer payments, propose solutions and request support if needed

• Maintain Customer Master Data such as contact details and bank data, update of risk classes, check rules and direct debit information

• Propose and implement initiatives aimed to improve efficiency and quality of the process

• Share experience and knowledge between Affiliates to improve processes and implement ideas

• Develop strong working relationship with the Affiliates and BPO partner, FSS Team and other stakeholders

• Serve as the key contact relating to all Credit & Collection activities for the affiliate or cluster of affiliates

• Operate independently within defined scope of responsibilities with minimal supervision

• Assist in audit preparation and all other projects assigned

Nasze wymagania

Credit and Collections team is responsible for credit management and customer collections for selected countries in EMEA. Credit and Collection Lead is responsible for order release, data and forms completion supporting credit limit reviews, collections, accounts receivable aging analysis, bad debt reserve data preparation, ad hoc and standard reports, customer master data updates, support and data preparation for audit.