Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Aktualne oferty pracodawcy

Credit Specialist

Imperial Brands

  • Kraków

    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work

Your responsibilities

Imperial Brands is investing in building a Global Business Services Team. Working as part of the Finance Centre of Capability (CoC), the role is to be part of the growing team focusing on overseeing broad CTC accounting, collections, disputes and operational reporting to deliver effective and efficient CTC processes for Imperial Brands entities. In addition, the person will be responsible for capturing and documenting the transition processes for the growing CTC Tower.

Key responsibilities:

• Manage query and dispute process and oversee invoice dispute resolution

• Recover overdue debt and write off bad debt

• Collect additional financial data on Customers and perform checks of legal, VAT and other registration for customer selection and vetting

• Participate in Credit Committee meetings and provide input to FSS to deactivate customer record

• Assess financial viability of customer and propose credit limit

• Validate blocked Sales Orders

• Work collaboratively across delivery towers to ensure effective and efficient period closing

• Deliver scope of work in line with the KPIs/SLAs agreed with the retained teams in markets, clusters, regions and Group head office

• Check and review CTC output from FSS

• Check and review output from CTC Analyst

• Update process-related policy and process documents - SOPs, Process Maps

• Undertake process & performance related initiatives to achieve results- both bottom-up and top down

• Capture & document knowledge during the transition phase

• Accountable for decisions relating to the successful execution of the CTC processes in line with SLAs and KPIs

Key Relationships:

• Cluster/ Markets Teams - support in resolving queries, audit ad-hoc requests, statutory reporting

• FSS - daily execution of FSS’ activities

• External consultants, auditors (if required)

Our requirements

  • Bachelor's degree in Finance or Accounting

  • Fluent in English

  • 3-6 years of experience in accounting in the international environment - preferably in SSC/BPO

  • Previously worked in similar capacity within an international organisation preferably FMCG/tobacco

  • Great verbal and written communication skills

  • Attention to detail and consistently delivering high quality work

  • Understanding of IFRS and relevant statutory GAAP


  • Ability to work and thrive in fast paced environment

  • Ability to adapt to different cultures, intercultural sensitivity

What we offer

We’re a responsible employer, so here at Imperial Brands, we offer a range of benefits for you to take advantage of in addition to our competitive salary and bonus scheme. We offer additional holiday days to take over the Christmas period, private medical cover, and gym card. When you’re working from our new hub in Warsaw, you’ll be able to use our commuting allowance. The benefits don’t stop there, contact us and apply to find out more.

Next Steps

Interested applicants should apply with their CV highlighting their suitability for the role.


  • private medical care

  • life insurance

  • flexible working time

  • fruits

  • mobile phone available for private use

  • computer available for private use

  • leisure zone

  • extra social benefits

  • sharing the commuting costs

  • employee referral program

  • extra leave

Recruitment stages



Initial Call with the Recruiter


Assessment Event


Job offer

Imperial Brands

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by over 27,500 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo. Our agility and entrepreneurial spirit, alongside award winning development programmes, enable innovation and success while creating exciting and rewarding career choices. As we move forward, our customers will be at the heart of what we do, evolving to needs and expectations and committing to a more meaningful contribution to harm reduction by building a successful NGP business. Integral to our long-term success is our sustainability strategy, behaving responsibly and supporting our ambitions, all underpinned by high governance. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

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