Pracuj.plsharing the costs of sports activities
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyCritical Incident Manager
Atos Poland Global Services Sp. z o.o.
Gdańsk
Gdańsk, Pomeranian- offer expired 16 days ago
- contract of employment
- full-time
- specialist (Mid / Regular), senior specialist (Senior)
- home office work
- Immediate employment
- More than one vacancy
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Technologies we use
Operating system
Your responsibilities
The Critical Incident Management team is our company’s “fire crew” which supports over 200 customers around the globe, including the most critical contracts and services. We are here to drive the resolution of P1 and Major Incidents in a timely manner and we are really good at it.
Our requirements
In order to join our prestigious group of Critical Incident Managers you should:
• Be a leader and true great teammate, we are on this crew together.
• Demonstrate the ability to lead virtual teams and chair troubleshooting calls with confidence and authority.
• Effectively handle interactions with stakeholders at all levels, from Service Desk agents to Senior Management executives.
• Have excellent written and verbal communications skills in English.
• Remain calmed and focused under stressful situations, being able to multi-task and delegate whenever required.
• Strive for excellence and continuous improvement.
For this role it is highly desired to have:
• Experience in ITIL processes, experience related to the incident management will be an advantage
• Understanding of incident management and/or problem solving techniques.
• General knowledge of IT infrastructure and technologies.
• Leaderships skills, stress resilience and ability to learn quickly
What we offer
At Atos, great working conditions will always come without conditions.
Shape the future of digital.
And your too.
#TheFutureIsOurChoice
Benefits
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
integration events
dental care
no dress code
extra social benefits
christmas gifts
employee referral program
charity initiatives
global IT projects
new technologies
Recruitment stages
1
Apply to work at Atos
2
Screening
3
Interview
Atos offers IT infrastructure management services, IT systems integration, outsourcing and IT consulting.
We are also the worldwide IT partner of the Olympic and Paralympic Games.
We employ over 110,000 employees worldwide, and thanks to our presence in 73 countries, we offer our clients expert services of the highest quality with global reach.
Atos has been operating in Poland for over 20 years. We are present in 6 cities in Poland - Bydgoszcz, Wroclaw, Warsaw, Lodz, Opole and Krakow.
Atos Poland Global Services Sp. z o.o.
At Atos, as a global leader in secure and decarbonized digital
business technology, we work together with companies and
industries around the world.
AI, IoT, big data & analytics, cybersecurity, cloud, edge computing
and sustainability… shaping the future of the information space
with our clients is exciting yet challenging.
That is the reason why at Atos, together we bring the diversity
of our people’s backgrounds and skills to make choices that
will have positive economic, social and ethical impacts
on business and humanity tomorrow.
At Atos, the future is our choice.