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CRM Implementation Lead

Symfonia Sp. z o.o.

  • Silesian

  • offer expired 4 months ago
  • B2B contract
  • full-time
  • senior specialist (Senior), expert
  • full office work, home office work, hybrid work
  • Immediate employment
  • remote recruitment

Your responsibilities

  • Lead implementation of new CRM

  • Map and design best practice processes related to Sales and Marketing

  • Create blueprint for Digital Sales process for SaaS solutions

  • Create a detailed project plan to monitor and track progress

  • Ensure resource availability and allocation

  • Perform risk and change management

  • Establish and maintain relationships with Product Owners and third parties or vendors

Our requirements

  • 5+ years CRM implementation experience based on Salesforce or Hubspot preferably

  • Technology/Telco/Banking experience in designing and implementing Digital Sales processes

  • Experience in CRM Delivery/Project/Program roles, leading x-functional teams

  • Strong stakeholder skills across various levels: team, contractors and senior leaders

  • Skills in planning and project management (practical knowledge in project management)

  • Knowledge of Agile ways of working (certifications preferred)

  • Extensive experience in developing comprehensive solution designed to support successful implementation of user stories


  • Experience with Sales, Service, Marketing Cloud features

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • corporate products and services at discounted prices

  • integration events

  • mobile phone available for private use

  • computer available for private use

  • retirement pension plan

  • no dress code

  • pre-paid cards

  • holiday funds

  • christmas gifts

  • birthday celebration

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • extra leave

Role purpose

We are opening new position within Strategic Initiatives team in order to launch top-notch solution supporting business relations with new customers. The role is available since Feb, 1st as 12 month assignment with opportunites to get extended and grow within Symfonia Group, the unique project on Polish market, focusing on support SME sector.