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CRM Project Manager (Senior) (M/f)

  • Katowice, śląskie
  • Kierownik
  • 2019-01-04

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    CRM Project Manager (senior) (m/f)
    Katowice 32035

    The selected Candidate will be responsible for managing a newly implemented CRM solution - customer care, sales and marketing activities. This position requires managing several CRM projects and daily cooperation with internal and external stakeholders.

    Client Details

    Our Client is a worldwide leader within its industry with a global presence. Their products and services are innovative and desired by the majority of Clients within the sector. The Company combine rapid growth with the continuous expansion of their offer.


    • Delivering and facilitating end to end CRM projects within agreed timeline,
    • Ensuring the CRM is implemented in the best way,
    • Ensuring project plans are created and maintained, deliverables tracked against time and cost, and resource utilization is monitored,
    • Defining project needs and required resources to execute the CRM projects successfully,
    • Promoting the advantages of using CRM across the business,
    • Preparing the materials, presentations, reports summarizing work progress against the plan,
    • Leading and managing, as well as mentoring and coaching the small team,
    • Maximizes team efficiency by creating and implementing daily, monthly, quarterly and yearly work tasks/plans aligned with project initiatives,
    • Collaborate with internal and external stakeholders involved in project realization,
    • Monitoring the budget realization.


    • Higher education degree,
    • Experience in the CRM implementation, including integration with ERP and other business systems,
    • Experience in project management,
    • Knowledge of project management tools and techniques,
    • Project Management certifications is a strong plus,
    • Strong communications skills, both written and verbal,
    • Skill at managing stakeholder groups and balancing diplomacy and tact with assertiveness,
    • Very good prioritization skills to balance key priorities,
    • A strong customer centric approach,
    • Excellent analytical and problem-solving skills,
    • Excellent English language command.

    Job Offer

    • Base salary + bonus,
    • Health insurance,
    • Opportunity to contribute to company's strategic project,
    • Opportunity to work in multi-national environment.
    [email protected]

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