Oferta pracy

CSR Online Advertising Specialist - Spanish Speaking

MajorelAbout the company

Majorel

Generała Józefa Bema 2

Wrocław

Your responsibilities

  • Provide high quality online customer service via phone, chat and email

  • Deliver efficient troubleshooting and query resolution and assist customers with account optimisation

  • Upsell additional product features to existing B2B customers

  • Ability to research and develop knowledge of customers products and services

  • Meet deadlines with a fast paced environment

  • Gain an in depth knowledge and understanding of all online advertising services

Our requirements

  • Fluency in written and spoken English and Spanish

  • Excellent communication and negotiation skills and confidence in dealing with customers

  • Intermediate I.T. skills with the ability to quickly learn new tools

  • Strong analytical and problem solving abilities

  • Self-motivation to meet and exceed individual and team targets

What we offer

  • Product Training and upskilling processes

  • Vibrant, multi-cultural environment

  • Career & Personal Development

  • Quarterly performance bonus

  • Subsidized Life Insurance

  • Private medical care package

  • Cafeteria program with wide range of employee benefits (including Multisport)

  • Internal Team and Wellness Activities

  • Work in a modern office environment with access to free snacks and drinks

Majorel

Explore Majorel: https://www.majorel.com/explore-majorel/

Visit our career site: https://majorel-poland.softgarden.io/de/vacancies

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