(CTC) Business Analyst

Your responsibilities

• Brings structure and order to undefined problems and/or large scale problems, making them easier to address and solve.

• Defines requirements management, designs solutions and structures based on business requirements.

• Evaluates relative costs, benefits and obstacles of potential solutions before implementing.

• Anticipates issues and risks and acts to mitigate these quickly; handles any unforeseen roadblocks swiftly and effectively.

• Articulates or translates complex information in clear, meaningful and structured way to suit audience.

• Identifies areas of impact on the target operating model and designs activities to mitigate impact.

• Manages the change audience with communications, training and development.

• Supports the programme management with impact assessment for change requests.

• Uses systemic thinking and creativity in devising solution options.

• Challenges business intent in a constructive manner.

• Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward.

• Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.

Our requirements

About the role

Compliance Transformation (CT) ensures effective and efficient definition, planning, management and execution of global change programmes related to financial crime risk, supporting the business teams and HSBC to meet its regulatory commitments and covers key areas such as money laundering, sanctions and anti-bribery and corruption.

Global Transformation Business Analysts are at the centre of how Transformation shapes, delivers and embeds change working with the business and delivery partners. They are responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst’s change management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); tracking and taking actions on change readiness, adoption, feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other Global Transformation Analysts, SMEs and resources from our delivery partners.