(CTO ES – DigiBa PL) – Solution Architect

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), senior specialist (Senior)
  • home office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use

Operating system

About the project

Digital Business Automation are a global function within IT Infrastructure Delivery with approximately 250 staff in 13 countries. We are responsible for defining and implementing the strategy for a number of critical automation products across the organisation, as well as ensuring their availability, recoverability and security.

The successful candidate will be part of the management team and responsible for the creation and implementation of a strategy that delivers automation solutions based on customer needs. The role will be part of a global team working with colleagues from around the world working to ensure that our service offerings are automated wherever possible and easily consumed by our users and stakeholders.

Your responsibilities

  • Creating and leading an Automation Strategy across the Platform

  • Conducting regular evaluations of the system architecture and collaborating with project management teams to improve the designs

  • Evaluating any project constraints and devising alternatives to reduce risks, whilst performing process re-engineering

  • Keeping stakeholders updated about the status of the project development and budgets and notifying them immediately when issues arise

  • Analysing and finding any impacts that that technical changes may have on customers

  • Supervising and motivating development teams to improve their efficiency and productivity

  • Performing continuous research on emerging technologies to stay updated with the best alternatives and to improve the existing architectures for clients

Our requirements

  • A self-motivated team player with good project management skills

  • Effective communication skills with the ability to build and maintain relationships at all levels

  • Able to work under pressure and meet tight deadlines

  • Risk identification and management skills

  • Proficiency in English language speaking and writing skills required. Experience of working with global team across geographies and cultures


  • Knowledge and understanding of Service Orchestration and Automation Platforms

  • ITIL

What we offer

  • Stable job in professional team

  • Interesting path of career in an international organization

  • Private health care, employees’ benefits

  • Flexible working pattern and possibility of home working

  • Casual dress code

  • Cultural exchange


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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