(CTO ES) Senior Business Analyst (Distributed Compute)

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • hybrid work
  • More than one vacancy
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Technologies we use

Operating system

About the project

The purpose of this role is to provide support as part of business management team and be accountable for all business management activities required to support Distributed Compute, a platform within Enterprise Services.

The job holder will assist in monitoring and tracking the function’s global multi-vendor support maintenance contract, savings, server consumption billings and other financial responsibilities required to perform by the Business Management Finance team.

Your responsibilities

  • Cost approval request – coordinate with requestors over the globe to support third party spend approval process for Distributed Compute domain.

  • Server consumption billing – Prepare for monthly server billing submission. Answer any queries related to server billing.

  • Support accrual submission and direct cost management. Manage actual vs forecast for the domain.

  • Ownership of planning, budgeting, and forecasting covering Run the Bank and Change the Bank

  • Preparation of any EXCO materials, Partner with domains to improve data quality in submissions

  • MI Pack – Contribute to Finance MI which will be available for review monthly by senior Management

  • Partner with domain business managers to ensure the following year’s headwinds are properly captured

  • Provide support on rate review exercise and co-ordinate with COO team and ES Rates lead.

  • Billing and Recharge Accuracy and Billable product ownership

  • Global/local contract support – Engage procurement team on contract request, collect requirements from product owner, arrange third party spend approval, and raise purchase order to vendor.

  • Global MVS contract – Assist HSBC countries on multi-vendor support maintenance contract on inventory change and support any contract and inventory queries.

  • Ad Hoc Projects – Understand and manage complex requests by planning, engaging stakeholders and delivering the outcomes of it. Apply market best practices and comply with all requirements for project management at HSBC

Our requirements

  • Professional qualifications in IT, accounting, finance or related disciplines are preferred.

  • Have a good understanding of the Distributed Compute services and operating model.

  • Having a background or understand of Finance and commercial aspects of business is desired.

  • Broad range of experience in IT service management, delivery / support and project management would be added advantage.

  • Have a strong PowerPoint, Excel, SharePoint knowledge; BI tool skills would be a benefit.

  • Have a sound knowledge of the Group IT FIM, relevant compliance, and audit control standards.

  • Strong communication and presentation skills working across different cultures.

  • Should be able to work in a global team setup. Advanced / fluent English is required, both spoken and written


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Scroll to the company’s profile