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  • Kraków, małopolskie 2017-12-17

    The purpose of the role is to oversee and provide direction to direct reports which handle the following: Support the business entailing a high degree of regulatory compliance and reputation risk, particularly with respect to risks arising out of...

  • Kraków, małopolskie 2017-12-17

    Responsible for providing a professional and high quality service to CMB HSBC customers. The role of CDD analyst is to undertake customer screening (CDD), documents checks and financial crime risk assessment at on-boarding stage, on a...

  • Kraków, małopolskie 2017-12-16

    Key Accountabilities: Process customer documentations accurately to achieve agreed quality standards and targets Handles customer calls (Inbound/Outbound) and implement e-Channel project in accordance with HSBC procedures and standards Provides...

  • Kraków, małopolskie 2017-12-16

    Your part of the deal: Direct contact with international clients, dealing with telephone and written enquiries. Establish and maintain effective relationships with clients gaining their trust and respect. Interfacing with Euroclear's Operations...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-12-16

    Key Activities: Checking documents and information for completeness and correctness Accurately entering and updating data records in various IT Systems Contributing to high data quality and applies data governance standards Monitoring and...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-12-16

    Key Activities: Checking documents and information for completeness and correctness Accurately entering and updating data records in various IT Systems Contributing to high data quality and applies data governance standards Monitoring and...

  • Kraków, małopolskie 2017-12-15

    Main Duties: Delivering high-quality customer service Work on multiple systems, Make calls to customers (internal/ other group entities), Coordinate activities between various entities, Guarantee quality and deadlines, Contribute to the...

  • o firmie

    Kraków, małopolskie 2017-12-15

    Job description: Leads and manages a team of 12 -16 Customer Service Professionals (CSPs) Delivers the daily Service Level Agreement (SLA) for own team and works with Work Force Management (WFM) to optimise CSP utilisation and service queues....

  • Chcę otrzymywać podobne oferty pracy na e-mail!

    customer service with german italian french estonian czech and other - małopolskie

    Tak, chcę!

  • Kraków, małopolskie 2017-12-15

    Key Accountabilities: Respond promptly to time sensitive and often high value queries and escalations from both other departments and direct from clients Provide excellent client management support, improve client engagement and resolve the...

  • o firmie

    Kraków, małopolskie 2017-12-15

    Key responsibilities Work to support customers of our client Understand and make decisions according to defined Client Policies and Procedures Familiarize with or be interested in culture of supported language (pop culture, history, slang, etc)...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-12-15

    Key Activities: Managing customers’ business needs over the phone Processing customers’ requests and updating data in the computer systems Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns,...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-12-14

    Key Activities: Checking documents and information for completeness and correctness Accurately entering and updating data records in various IT Systems Contributing to high data quality and applies data governance standards Monitoring and...

  • o firmie

    Kraków, Zabierzów (pow. krakowski), małopolskie 2017-12-14

    Key Activities: Managing customers’ business needs over the phone Processing customers’ requests and updating data in the computer systems Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns,...

  • Kraków, małopolskie 2017-12-14

    Main Responsibilities: Support master data governance and maintenance process improvements/changes Drive standardization and harmonization of existing MD processes Gather and analyze Global Master Data KPI Support master data quality and control...

  • o firmie

    Kraków, małopolskie 2017-12-13

    The European Customer Service Center’s mission is to deliver exceptional customer service to our European customers. You will be the link between your customers and IP’s internal departments. You’ll serve as an ambassador for your customers and...

  • o firmie

    Kraków, małopolskie 2017-12-12

    As a Transfer Agency Transaction Processing Manager, you’ll be responsible for directing team resources to achieve overall client satisfaction and will be evaluated on their ability to provide client satisfaction as efficiently as possible and at...

  • o firmie

    Kraków, małopolskie 2017-12-12

    Thanks to cooperation with Shell you gain: Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500) Good atmosphere at work and comfortable...

  • Kraków, małopolskie 2017-12-11

    Main responsibilities: Invoice Processing and Payment Processing, Fixed assets accounting and reconciliation, AP balance sheet accounts reconciliation and follow up on aged items, Calculation and booking of accruals, Participation in month end...

  • o firmie

    Kraków, małopolskie 2017-12-11

    Are you inquisitive and self-driven? Will you make a difference to our company and your colleagues around you? If the answer is yes, ja, oui or igen, then we’d like to hear from you. ...

  • Kraków, małopolskie 2017-12-11

    About the role A Translation Projects Coordinator (internally called Service Coordinator) is responsible for the day-to-day management of customer translation orders and client management according to the customer requirements and AMPLEXOR...

  • Kraków, małopolskie 2017-12-11

    The role holder will manage a team of Associate Implementation Managers responsible for structuring complex deals across the whole range of Global Trade & Receivables Finance's (GTRF) solutions. Key responsibilities include providing technical...

  • Kraków, małopolskie 2017-12-11

    Key Accountabilities: Manage operations within direct management in line with business Expectation Ensure proper understanding of the business need and effective cascade of that understanding to the team Assure transparency of operations,...

  • Kraków, małopolskie 2017-12-09

    Your new role and responsibilities: Preparation of the standard Journal Entries according to the procedures and instructions received from Team Leader/ Manager or In Territory Finance team; Validate automatic and prepare manual General Ledger...

  • o firmie

    Kraków, małopolskie 2017-12-06

    Job description In the role of Junior Client Advisor you will be responsible for delivery of high quality and cost effective customer service to the Client and be the first and key contact for all of our Client's business partners. Key...

  • Kraków, małopolskie 2017-11-30

    JOB DESCRIPTION: - junior positions in accountancy with German: invoice processing in financial system, support accountants in day to day business objectives, - junior positions in customer service with German: daily contact with German clients,...

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