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  • Kraków, małopolskie 2017-08-17

    Role, responsibilities, and skill sets: Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. Resolve or Route incidents and requests to appropriate teams Coordinate and manage relationships...

  • Wrocław, dolnośląskie 2017-08-17

    IT Helpdesk Analyst is required to perform a support role for international customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems;...

  • o firmie

    Kraków, małopolskie 2017-08-17

    Job Description Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals natural gas, electrical power and CO2. Trading offices are located in the US, Canada, UK, Singapore, The Netherlands, Japan, Barbados,...

  • o firmie

    Wrocław (okolice), Bielany Wrocławskie (pow. wrocławski), dolnośląskie 2017-08-17

    Your tasks: Diagnose tickets – IT quires containing technical problems - after training in Poland and France which will prepare you for the role Filtering and qualifying IT service repair orders connected with printers Ordering parts of printers...

  • Łódź, łódzkie 2017-08-17

    Tasks Application and functional/technical support (occasionally in on-call service) and ensuring the SLAs are adhered to Problem, change management and request management Escalation of faults as per guidelines to escalation manager...

  • Łódź, łódzkie 2017-08-17

    Tasks Assurance of the operation of applications while maintaining SLAs including incident, problem and request management in regard to internal and external regulatory requirement Problem management (performance analysis, optimization...

  • o firmie

    Kraków, małopolskie 2017-08-17

    Description As part of our strategy, we have established Business Service Centre in Krakow in March 2014 with ambition to deliver best-in-class efficient and effective business services. IT Specialist will be part of a Service Desk team in Krakow...

  • Kraków, Zabierzów (pow. krakowski), małopolskie 2017-08-17

    Purpose of the job Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff Coordinate and manage relationships with vendors and support staff that...

  • Chcę otrzymywać podobne oferty pracy na e-mail!

    customer support - it helpdesk

    Tak, chcę!

  • o firmie

    Warszawa, mazowieckie 2017-08-17

    Responsibilities: Helpdesk duties – provide first and second level IT support, working on Helpdesk Hotline and Service Now system Support all operational activity in IT Administration of local applications and network Manage hardware in the bank...

  • Warszawa, mazowieckie 2017-08-17

    Opis stanowiska: Poszukujemy osoby, która dołączy do naszego zespołu wsparcia technicznego i pomoże w bieżącej obsłudze IT dużego serwisu e-commerce, dedykowanego dla naszego klienta - międzynarodowej firmy z sektora FMCG. Praca w biurze w...

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    Kraków, małopolskie 2017-08-17

    In this role you will be responsible for: Global technical support for RDS installed base Diagnostic maintenance and periodical system check ups Development of operational tools and applications Online software commissioning Build and maintain...

  • o firmie

    Gdańsk, pomorskie 2017-08-17

    IT Operations Support Specialist role has two different demotions. First priority is to support and deliver the service according to service level agreements in-house (desktops, laptops and peripherals) and remotely across the Europe. Secondly is...

  • Łódź, łódzkie 2017-08-17

    Purpose of Role: Technical Team Manager will be responsible for managing a team of RIM IT Engineers of specialties depending on the team stream: Server, Database, Virtualization, Messaging & Collaboration, Network, Applications Packaging,...

  • o firmie

    Kraków, małopolskie 2017-08-16

    Job Description To give first/second line technical support to both internal and external customers via phone, email or on site on all variations of Motorola Solutions products. Must be able to develop good understanding of current and legacy...

  • Wrocław, dolnośląskie 2017-08-16

    IT Helpdesk Analyst is required to perform a support role for international customers on helpdesk queries, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems;...

  • Wrocław, dolnośląskie 2017-08-16

    What you will do You examine support requests and provide customers with a solution, work around or action plan; You monitor the progress of each problem through to conclusion; liaising with colleagues and R You identify opportunities for service...

  • Kraków, małopolskie 2017-08-16

    As an Akamai Digital Media Technical Support Engineer you will be an integral member of an EMEA wide team (spread out across 6 EMEA locations) responsible for quickly resolving highly technical, complex issues. You will be critical in maintaining...

  • Wrocław, dolnośląskie 2017-08-16

    Role summary: EY Knowledge is a global team of professionals dedicated to providing world-class insights and information, and helping EY to harness the collective intelligence of its 220,000 people. We are knowledge managers, researchers,...

  • Wrocław, dolnośląskie 2017-08-16

    Profile: To provide a high level of technical and operational support to customers, and serve as a troubleshooting escalation point for other IT Services teams. The Level 2 Technician provides guidance, assistance, coordination, and follow-up on...

  • Poznań, wielkopolskie 2017-08-16

    Role Profile Technical Consultant role offers an opportunity to work within international team of Consultants preparing NetReveal to derive intelligence from high volume customer data. NetReveal, our flagship product is constantly gaining market...

  • Warszawa, mazowieckie 2017-08-16

    Your responsibilities: Responsible for support and operations of application services (2nd Level Support), as well as application maintenance. The Application Support Specialist delivers the service for the IT Service Management processes, i.e....

  • o firmie

    Poznań, wielkopolskie 2017-08-16

    Key responsibilities: Design and development of solutions to meet business requirements/objectives, Technical support for the resolution of complex application/service problems, Lead deploying new software updates/fixes and deliver changes that...

  • o firmie

    Warszawa, mazowieckie 2017-08-16

    As a member of and Lead of our global IT Support team you will plan, coordinate and participate in activities and projects to maintain in-house infrastructure across the company. Leading a team of IT support engineers, you will be responsible for...

  • o firmie

    Gdańsk, pomorskie 2017-08-16

    What do we expect? excellent English communication skills (C2 level) strong technical troubleshooting and problem-solving skills (min. 2 years of experience in a related technical customer support role) excellent customer service talent solid...

  • 2 lokalizacje 2017-08-16

    If you want to: Work in a global IT company Build your technical skills and grow your career in Information Technology Be a part of a European Service Desk and contribute to management support of a Media client Send us your CV! Also refer your...

  • Wrocław, dolnośląskie 2017-08-16

    Position Summary: Responsible for meeting specified Service Level Achievement targets, delivering a wide array of application management services and specific recommendations surrounding applications, technologies and tools. Develop on going,...

  • Warszawa, mazowieckie 2017-08-16

    The position we offer Handling orders Perform Asset update Installations, break-fix ,relocation and testing IT hardware Take responsibility for delivering services at the agreed service level and focus on our end-users satisfaction ​ Work based...

  • 3 lokalizacje 2017-08-16

    Job description answer inbound customer calls provide support to the customer within requested area advise customers on appropriate actions on the phone cooperate with upper levels of technical support and field service engineers check quality of...

  • Łódź, łódzkie 2017-08-16

    Would you like to… Start your career in the international company? Put your language skills into practical use? Work with people from all around the world? Develop and take part in numerous training programs Gain unique experience? Job...

  • Łódź, łódzkie 2017-08-16

    Purpose of the role: Being a single point of contact for one global account supervising multiple Service Desks or more medium-sized accounts Ensuring development and operation of the Service Desk services according to agreed operational service...

  • Łódź, łódzkie 2017-08-16

    Purpose of Role: Technical Team Manager will be responsible for managing a team of RIM IT Engineers of specialties depending on the team stream: Server, Database, Virtualization, Messaging & Collaboration, Network, Applications Packaging,...

  • Wrocław, dolnośląskie 2017-08-15

    Main responsibilities: Providing 2nd line support to Microsoft Dynamics AX key users according to SLA Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and...

  • Wrocław, dolnośląskie 2017-08-15

    Looking for an interesting job in an innovative small company? Do you have a knack for technology? Are you at your best when supporting others? IT Support and Operations Specialist Your responsibilities be the first contact with the customer via...

  • Kraków, małopolskie 2017-08-15

    It includes: installing and configuring Sabre Software diagnosing and solving hardware/software issues diagnosing and solving connectivity issues using remote access tools to assist customers logging customer enquiries in our CRM working in a...

  • o firmie

    Poznań, wielkopolskie 2017-08-15

    Basic qualifications: Bachelors degree or extensive experience in service provision/analysis Experience in IT Service Management Demonstrated ability to analyze and synthesize information and make service recommendations. Experience of working...

  • o firmie

    Kraków, małopolskie 2017-08-15

    Your main responsibilities: Providing 2nd line support for international customer Troubleshooting and configuration of Windows system Cooperating with users from different departments Analyzing and solving problems Escalation major problems to...

  • Kraków, małopolskie 2017-08-15

    Role, responsibilities, and skill sets: Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users. Work closely with support staff to obtain technical knowledge and to permanently solve Difficult...

  • o firmie

    Bydgoszcz, kujawsko-pomorskie 2017-08-15

    Twoje zadania Wsparcie klienta i pomoc w rozwiązywaniu podstawowych problemów w zakresie IT (pierwsza linia wsparcia). Diagnozowanie zgłoszeń i ich rozwiązywanie Koordynowanie przyjętych zgłoszeń (przekazywanie do kolejnych linii wsparcia oraz...

  • Wrocław, dolnośląskie 2017-08-15

    What you will do You examine support requests and provide customers with a solution, work around or action plan; You monitor the progress of each problem through to conclusion; liaising with colleagues and R You identify opportunities for service...

  • o firmie

    Kraków, małopolskie 2017-08-15

    Overview The role of the Technical Support Engineer is to provide 2nd line technical support for assigned Lumesse products. The Technical Support Engineer will need to demonstrate excellent communication, technical, analytical, troubleshooting...

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