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Customer Advisor With French - Travail A Distance - Work At Home

SPOT ON sp. z o.o.

6 5007 000 gross / mth.
  • Masovian

    Masovian
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)
  • home office work
  • Immediate employment
  • More than one vacancy
    vacancies: 8
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
ukrainian-friendly-overlay
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Your responsibilities

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗔𝗱𝘃𝗶𝘀𝗼𝗿 𝘄𝗶𝘁𝗵 𝗙𝗿𝗲𝗻𝗰𝗵 𝗖𝟭

𝗪𝗼𝗿𝗸 𝗔𝘁 𝗛𝗼𝗺𝗲 / 𝗧𝗿𝗮𝘃𝗮𝗶𝗹 𝗔 𝗗𝗶𝘀𝘁𝗮𝗻𝗰𝗲 / 𝗣𝗿𝗮𝗰𝗮 𝗭𝗱𝗮𝗹𝗻𝗮

*** This Job Opportunity is only offered to candidates currently living & eligible to work in 𝗣𝗼𝗹𝗮𝗻𝗱.

 

We are looking for 𝗙𝗿𝗲𝗻𝗰𝗵 speakers to join our Team. If your 𝗙𝗿𝗲𝗻𝗰𝗵 level is 𝗖𝟭 or higher, want to become part of a winning team and start a new career chapter, then this opportunity is for YOU.

You will be the point of contact for the customer, responding to the various incoming requests, identifying the issues, investigate it and provide the resolution to the customer.

𝗙𝗿𝗲𝗻𝗰𝗵 𝗖𝟭 or higher

𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗕𝟮 or higher

Salary: 𝗣𝗟𝗡 𝟲𝟱𝟬𝟬 – 𝗣𝗟𝗡 𝟳𝟳𝟬𝟬 𝗚𝗿𝗼𝘀𝘀.

Nous recherchons des 𝗳𝗿𝗮𝗻𝗰𝗼𝗽𝗵𝗼𝗻𝗲𝘀 pour rejoindre notre équipe.

Si votre 𝗡𝗶𝘃𝗲𝗮𝘂 𝗱𝗲 𝗙𝗿𝗮𝗻𝗰̧𝗮𝗶𝘀 𝗲𝘀𝘁 𝗖𝟭 ou supérieur, vous souhaitez faire partie d’une équipe gagnante et commencer un nouveau chapitre de carrière, alors cette opportunité est pour VOUS.

𝗙𝗿𝗮𝗻𝗰̧𝗮𝗶𝘀 𝗖𝟭 ou supérieur

𝗔𝗻𝗴𝗹𝗮𝗶𝘀 𝗕𝟮 ou supérieur

Salaire : 𝗣𝗟𝗡 𝟲𝟱𝟬𝟬 – 𝗣𝗟𝗡 𝟳𝟳𝟬𝟬 Brut.

𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻

We are looking for 𝗙𝗿𝗲𝗻𝗰𝗵 speakers to join our Team. If your 𝗙𝗿𝗲𝗻𝗰𝗵 level is 𝗖𝟭 or higher, want to become part of a winning team and start a new career chapter, then this opportunity is for YOU.

You will be the point of contact for the customer, responding to the various incoming requests, identifying the issues, investigate it and provide the resolution to the customer.

𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀

Professional support in solving customer issues.

Recognizing, understanding customer needs and assisting to solve the issue faced.

Identify, investigate, research and provide resolution to customer issues.

Troubleshooting customer issues including hardware, software, networking, or other designated client products

Ensure service delivered to the customers meets the Service levels and Key performance indicators targets.

Clarify customer requirements while probing to identify the issue faced and provide an adequate solution.

Follow the appropriate escalation steps to resolve the issues, while making follow-up outbound calls to customers or other parties as needed.

Building a good relationship with the customer while improving customer satisfaction.

Participation in specialized training.

Our requirements

𝗧𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀

Knowledge of the 𝗙𝗿𝗲𝗻𝗰𝗵 language starting 𝗖𝟭 level.

𝗘𝗻𝗴𝗹𝗶𝘀𝗵, starting 𝗕𝟮 level.

Personnel culture and a positive attitude.

Attention to details and problem-solving.

Skills for efficient navigation of the internet.

𝗜𝗻𝘁𝗲𝗿𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀

Communicative, Speak and/or write well and get your ideas across to others easily.

Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.

Confident, Pleasant, Energetic, Helpful, Trustworthy

Efficient, Perform tasks in the fastest and simplest ways that they can be done.

Organized & Punctual, put things in order so that they run smoothly and are always on time.

Flexible, Can carry different responsibilities, sometimes with very little advanced notice.

Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.

Precise, Make sure that things are done accurately, correctly and exactly.

Willingness to acquire new knowledge.

Service Customers, be friendly patient and polite with customers and try your best to service their needs/wants.

What we offer

𝗢𝗳𝗳𝗲𝗿 & 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀

Attractive Salary 𝗣𝗟𝗡 𝟲𝟱𝟬𝟬 - 𝗣𝗟𝗡 𝟳𝟳𝟬𝟬 Gross / Monthly

Salary 𝗣𝗟𝗡 𝟲𝟱𝟬𝟬 + 𝗣𝗟𝗡 𝟱𝟬𝟬 𝗕𝗼𝗻𝘂𝘀.+ Relocation.

Relocation allowance – 𝗣𝗟𝗡 𝟳𝟬𝟬 Gross Extra /monthly for 12 months.

Technical training, soft skills training and Development Programs.

Private Medical Insurance & Sports Card.

This Job is a Work At Home job opportunity - from anywhere in Poland.

If you are interested in the job and you meet the above criteria you need to:

Send us your CV via 𝗔𝗽𝗽𝗹𝘆 𝗯𝘂𝘁𝘁𝗼𝗻 below.

Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted candidates.

About Us

A surviving business environment is becoming more challenging than ever, which creates the need to possess all the skills necessary to grow the business and dominate the marketplace.

Unlike traditional recruitment and sourcing agencies, our focus is more on the talent acquisition process, it's more about the proper identification of the skills needed and the recommendation of proper candidates.

We are not just a recruitment company that's after providing candidates and getting the revenue.

Our true focus is about minimizing the turnover rate of employees by identifying the needed skills, recommending the proper candidate and if needed, developing the required skills in the candidate as well as be an active part in the skills development community through cooperation with governments and local entities.

www.spotonps.pl

We Stand Stronger when We Stand Together