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Customer Advisor with Italian in online marketing

CPL Jobs .

  • Kraków, małopolskie

  • ogłoszenie wygasło miesiąc temu
  • Umowa o pracę
  • Pełny etat
  • Młodszy specjalista (Junior)
  • rekrutacja zdalna

Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

Currently we are conducting the recruitment process for a global company from Ireland that provides consulting, modern technology and outsourcing services. They cooperate with the largest and most recognizable companies, supporting them in the process of business transformation. They work in over 200 cities, in over 40 industries.

We are seeking people who will join the team cooperating with their client from the technology industry.


Customer Advisor with Italian in online marketing


Numer ref.: JO-2021-MB0907

Responsibilities:

  • Serving Italian - speaking clients B2B via email, phone and chat in relation to online marketing products; 
  • Assisting to solve issues concerning online advertising products and answering all product related questions; 
  • Managing account activation and optimization, campaign, budget, troubleshooting and keywords queries (processing of billing, changes in the system, extending contracts, processing additions to contracts); 
  • Managing complaints, fraud, and account hijacking queries.

Requirements:

  • Very good English (min. B2) and fluent Italian (min. C1);
  • Experience in corporate/ office work nice to have;
  • Excel and Word skills;
  • Ability to work analytically within a problem-solving environment;
  • Strong organizational, multi-tasking, and time-management skills.

The offer:

  • Remote work during the pandemic period;
  • Opportunity to gain experience in working with clients and technological solutions ensuring professional solutions for business;
  • Possibility to choose trainings allowing to develop potential;
  • Possibility to move permanently or for a specified period to another project implemented in Warsaw, in other Polish cities or outside our borders;
  • Opportunity to get involved in initiatives in the field of corporate social responsibility;
  • Social package: private medical care, a multisport card, a life insurance, a lunch card;
  • Friendly work atmosphere in a multicultural environment.

Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

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