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Customer and Pricing Master Data Specialist with German

Alcon Polska

  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • remote recruitment
  • Робота для іноземців
    без польської

Alcon Polska

Marynarska 15



Your responsibilities

  • Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions.

  • Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check

  • Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration.

  • Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates.

  • Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality.

  • Analyzes the problems reported by the business and proposes solutions.

  • Creates and develops reporting solutions.

  • Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally.

  • Participates in the data management process and in activities related to updating / cleaning data.

  • Customer hierarchies alignment with business processes for all franchises to include: Buying groups, franchises, KA specifics structures

  • Acts as the first point of contact for inquiries / errors related to customer data.

  • Prepares cyclical reports and reports on demand according to business needs.

  • Is responsible for checking the correctness of the documentation necessary for creating a new customer in the system.

  • Ensures data compliance with control requirements, internal processes and compliance requirements.

  • Completes AFCM controls relating to business area

  • Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training.

  • Listing and exclusions maintenance

Our requirements

  • 2-5 years previous experience in master data maintenance focusing on Customer and Pricing

  • Customer Operations / Customer Service experience is a plus

  • good knowledge of SAP environment especially SD module

  • good computer skills (including Microsoft Office, SAP-BI)

  • SFDC knowledge and experience is a plus

  • experience in working within regional structures and in remote teams

  • customer orientation and achievement of goals, commitment and care for the final result of tasks;

  • resistance to stress; positive attitude to changing conditions

  • ability to work in a team, effective communication with employees at every level of the organization;

  • building effective relationships with internal / external customers by gaining their trust and respect;

  • good written and verbal communication skills

  • ability to define priorities;

  • logical and analytical approach to problem solving, creating solutions that can be implemented and searching for solutions to difficult situations;

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • video games at work

  • coffee / tea

  • drinks

  • parking space for employees

  • leisure zone

  • charity initiatives

Alcon Polska

Customer and Pricing Master Data Specialist manages customer data and the pricing process in SAP and SFDC ensuring business support as well as data consistency and completeness through appropriate updating and standardization of data. Person on this position coordinates activities with other departments, ensuring the implementation of sales transactions in a quick and effective manner.

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