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Oferta pracy
Customer Care Agent with English
EBV Finance Sp. z o.o.About the company
- WarszawaWarszawa, Masovian
- offer expired 2 years ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- hybrid work
Your responsibilities
- Be responsible for a defined group of customers
- Communicate with customers & authorities (solving issues, responding to requests, requesting documents)
- Communicate with 3rd parties if needed (lawyers, bailiffs, etc.)
- Prepare documents (contracts, POAs, etc.)
- Handle incoming e-mails (directed to the Customer Support team address)
- Manage ticketing system
- Entry metadata to digital documents in a digital repository
Our requirements
- Excellent command of English and Polish languages
- Higher education
- Strong experience in a similar role
- Intermediate Microsoft Office knowledge
- Ability to meet deadlines in a fast-paced quickly changing environment
What we offer
- Training budget. Your development is essential – have an opportunity to choose what to learn
- Medical care. Healthy employee = Happy employee = Happy employer
- Lunch card
- Get fun. We encourage our teams to connect and celebrate their success
- Flexibility. Choose your working hours and the place which suits you the best. By the way, loyalty brings you some extra vacation days
- Workation. Work anywhere up to one month per year
- Let‘s grow. Join initiatives, pitch your ideas, develop your strengths in the fast-growing international company
- Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities – we all do that
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Customer Care Agent with English, Warszawa