private medical care
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Customer Care Delivery Specialist in HR Services with Dutch and English
Alight Solutions Europe Sp. z o.o.
- Powstańców Wielkopolskich 13, Podgórze, KrakówKraków, Lesser Poland
- offer expired 3 months ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- home office work, hybrid work
- remote recruitment
Alight Solutions Europe Sp. z o.o.
Powstańców Wielkopolskich 13
Podgórze
Kraków
Your responsibilities
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others.
Explaining how to use the online HR systems.
Investigating more complex cases.
Our requirements
Communicative English: B2 minimum.
Excellent Dutch: C1 minimum.
Adaptability and attention to details.
Excellent written and verbal communication skills.
Self-motivation and willingness to learn.
Experience in Customer Service is a plus, but not required. We will teach you all you need to know.
What we offer
Salary: 5000 PLN gross.
Language allowance: 3500 PLN gross.
Private medical care, life insurance.
Benefit platform (MultiSport card, tickets, vouchers, and many more).
Permanent contract and comprehensive rewards package.
Career Growth Opportunities.
Work-Life Balance.
Extensive ongoing training program.
Work in an international team.
Great work atmosphere; we value our positive and productive work environment, open and honest communication, and are committed to excellence.
Opportunities to engage in many events, activities and charity initiatives.
Modern office with chillout zone in a convenient location in Kraków.
Benefits
life insurance
remote work opportunities
retirement pension plan
no dress code
Alight Solutions Europe Sp. z o.o.
As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. We are Alight. Reimagining how people and organizations thrive.