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Customer Care Delivery Specialist in HR Services with Spanish and English
Alight SolutionsO firmie
5 500 zł brutto / mies.
- 13G, Budynek E 30-707, Powstańców Wielkopolskich, 30-707 Kraków, PolskaKraków, małopolskie
- Ogłoszenie wygasło miesiąc temu
- Rekrutacja zdalna
- Praca zdalna
- Umowa o pracę
- Pełny etat
- Specjalista (Mid / Regular)
Alight Solutions
13G
Kraków
Join Alight Solutions, you will have a bright future!
Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Spanish and English located in Krakow, Poland.
As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery business group within Alight Solutions.
Customer Care Delivery Specialist in HR Services
with Spanish and English
Location: Krakow or remote work
with Spanish and English
Location: Krakow or remote work
As a Customer Care Delivery Specialist in HR Services with Spanish and English, your responsibilities will include:
- Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
- Explaining how to use the online HR systems,
- Investigating more complex cases.
Requirements:
- Excellent English: C1 minimum,
- Excellent Spanish: C1 minimum,
- Communicative Polish is a plus,
- Adaptability and attention to details,
- Excellent written and verbal communication skills,
- Self-motivation and willingness to learn,
- Experience in Customer Service is a plus, but not required. We will teach you all you need to know.
We Offer:
- Salary: 4000 PLN gross,
- Language Allowance: 1500 PLN gross,
- Private medical care and life insurance,
- Benefit platform (MultiSport card, tickets, vouchers, and many more),
- Permanent contract and comprehensive rewards package,
- Career Growth Opportunities,
- Work-Life Balance.
Additionally, you can expect:
- Extensive ongoing training program,
- Work in an international team,
- Great work atmosphere; we value our positive and productive work environment, open and honest communication, and are committed to excellence,
- Opportunities to engage in many events, activities and charity initiatives,
- Modern office with chillout zone in a convenient location in Kraków (remote work possible).
If you are interested in our offer, please send in your application by Aplikuj button.
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