Oferta pracy

Customer Care Representative

Booksy International Sp. z o.o.About the company

  • Bielsko-Biała

    Bielsko-Biała, Silesian
  • Offer expired a month ago
  • Remote recruitment
  • Remote work
  • contract of mandate
  • full-time
  • specialist (Mid / Regular), junior specialist (Junior)

Your responsibilities

  • Helping and answering merchant’s requests from the US market via live chat

  • Sometimes reporting some issues to Tech Support.

  • Updating data in the computer systems

Our requirements

  • Fluent spoken and written English (advanced B2+ or higher)

  • Willing to work in a 24/7 cycle with flexible weekends and weekdays (shifts mostly after 2 p.m.)

  • Strong interpersonal skills and service-oriented attitude

  • Adaptability and the ability to handle new and challenging situations in real time

  • The ability to work with an international team and adjust to different cultural standards

  • An interest in e-commerce

Optional

  • General business, communication or technology

  • On the job experience in customer service, tech support, e-commerce or any app-based company

  • Fluency in a second language (Spanish or Portuguese in particular)

What we offer

  • B2B or mandatory contract (um. zlecenie)

  • Competitive salary

  • Perks such as sports membership card and private healthcare

  • A job that matters

  • Unique experience and opportunity in the start-up industry

  • Extraordinary possibility for self-development ability to attend trainings in International environment

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • remote work opportunities

  • flexible working time

  • employee referral program

  • charity initiatives