Oferta pracy

Customer Care Representative Czech and Slovak speaking



Żwirki i Wigury 16B



Your responsibilities

  • Assisting customers with their inquiries regarding Ecco products, orders, payments, returns, claims and shipments

  • Educating and updating yourself with deep knowledge about the company and products

  • Taking part in training in customer service processes and best practices

Our requirements

  • Good interpersonal skills and ability to work as a team

  • Excellent communication skills both written and spoken

  • Strong customer driven focus

  • Experience with customer service (phone, email, chat etc.) is an advantage

  • Experience in using ERP and CRM –within Microsoft AX and Dynamics CRM is an advantage

  • English, at least fluent is required

  • Native or at least fluent in Czech and Slovak

What we offer

  • The chance to grow your career in an international company with a globally recognized brand

  • A motivated environment created by passionate colleagues and owners

  • Salary package: competitive, based on capabilities

  • Benefits

  • private medical care

  • corporate products and services at discounted prices

  • no dress code

  • coffee / tea

  • parking space for employees

  • holiday funds

  • modern office


At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter.

Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.


Do you want to become an ambassador for a globally recognized high quality brand?

Are you ready for the new challenges?

We are looking to recruit an experienced Customer Care Representative with great communication skills, who has a positive mindset and is passionate about the ECCO brand. You will represent ECCO to the outside world and must build the company’s image together with your team, by providing unique customer experiences.

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