- Offer expired 25 days ago
- contract of employment
- specialist (Mid / Regular)
Assisting customers with their inquiries regarding Ecco products, orders, payments, returns, claims and shipments
Educating and updating yourself with deep knowledge about the company and products
Taking part in training in customer service processes and best practices
Good interpersonal skills and ability to work as a team
Excellent communication skills both written and spoken
Strong customer driven focus
Experience with customer service (phone, email, chat etc.) is an advantage
Experience in using ERP and CRM –within Microsoft AX and Dynamics CRM is an advantage
English, at least fluent is required
Native or at least fluent in German
What we offer
The chance to grow your career in an international company with a globally recognized brand
A motivated environment created by passionate colleagues and owners
Salary package: competitive, based on capabilities
Do you want to become an ambassador for a globally recognized high quality brand?
Are you ready for the new challenges?
We are looking to recruit experienced Customer Care Representative with great communication skills, who has a positive mindset and is passionate about the ECCO brand. You will represent ECCO to the outside world and must build the company’s image together with your team, by providing unique customer experiences.
CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.
Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code – our shoe code is slightly stricter.
Join us and we guarantee lifelong learning – the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.