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Customer Care (Solution Consultant) with English

TE ConnectivityAbout the company

  • Wielicka 28/b, Kraków
    Kraków, Lesser Poland
  • Offer expired 15 days ago
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

TE Connectivity

Wielicka 28/b

Kraków

Your responsibilities

  • Develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty,

  • Offer Solutions to customers that add value to them as they reach out for support throughout their journey – “Research to Cash”,

  • Become an expert on the TE value proposition - Technical Expertise, Superior Service, ability to demonstrate your knowledge and influence buying decisions through our innovative product solutions,

  • Understand landscape of small and medium customers by actively probing, providing options and solutions as well as treating customers as valued.

Our requirements

  • Demonstrated ability to solve problems, influencing skills and ability to deal with ambiguity,

  • Strong verbal, written and presentation skills,

  • Fluency in English,

  • Proven ability to initiate, organize and complete multiple tasks in a timely manner,

  • Bring creative and new ideas to work,

  • Must be resilient and prefer an environment that embraces change,

  • Must be able to win Customers through storytelling and engaging conversations,

  • Consultative selling experience desired,

  • Relevant product or industry experience desired.

What we offer

  • Work in a team where a good atmosphere and team spirit is one of greatest values,

  • Private medical healthcare for you and your family,

  • Attractive package of extra benefits of your choosing,

  • Fresh fruits and delicious coffee,

  • Flexible working hours,

  • Possibilty to work from home or from the office,

  • Modern and comfortable office with chill out zone.

  • Benefits

  • private medical care

  • remote work opportunities

  • flexible working time

  • fruits

TE Connectivity

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

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Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.