Oferta pracy

Customer Care Specialist - French, Italian and English Speaker

Transporeon Sp. z o.o.About the company

Transporeon Sp. z o.o.

Generała Bohdana Zielińskiego 24

Kraków

Your responsibilities

  • Acceptance of customer inquiries and customer support for carriers

  • Performance of online and telephone trainings in different languages

  • Telephone hotline for existing customers and email helpdesk in different languages

  • Preparation of freight tenders and support of processes

  • Care and support of existing national and international carrier contacts

  • Translation of company-related texts

  • Creation and conducting webinars

Our requirements

  • Fluent language skills in French, English and Italian (or another language)

  • Preferable a degree in translating

  • First experiences in a similar job, ideally in the field of logistics

  • Affinity for using the Internet

  • A high level of organizational skills, proactivity and reliability

  • Joy in direct dealing and phone calls with customers as well as self-confidence

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • coffee / tea

  • drinks

  • parking space for employees

  • extra social benefits

  • employee referral program

Transporeon Sp. z o.o.

Transporeon transforms transport mobility and accelerates the transition to a sustainable world. We connect all parties along the supply chain via smart interfaces and a powerful platform and providing customers the opportunity to plan, allocate and to execute transports completely transparently in real time. Our team rethink, reinvent and shift new approaches, again and again. We are always moving. We are in total sync – with our vision, our market and inclusive team. We believe in togetherness with no borders while powering into the future. With our Supernova we solve the world´s most challenges of transport mobility. We would not succeed without our shared passion to bringing transportation in sync with the world.

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