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Customer Care Specialist

Molnlycke Health Care

  • Warszawa

    Warszawa, Masovian
  • offer expired 20 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work
  • Immediate employment

Your responsibilities

  • Providing relevant information about the customer and the ongoing process in order to ensure that the supply chain and sales organization full is made

  • Updating customer database and contractual pricing information.

  • Initiating and developing efficient and productive customer care solutions

  • Supporting Sales and Logistics Team and cooperating with other departments within the company

Our requirements

  • Do you already have 3 years a professional experience in complex Customer Service (preferably in production or logistic company)?

  • Do you speak both Polish and English fluently?

  • Do you adapt to all kinds of situations?

  • Are you willing to adapt to all types of situations and interlocutors?

  • Are you able to deal with emergencies easily?

What we offer

  • Real possibility to be promoted

  • Occasional work from home – after training

  • Permanent contract

  • Bonus, health insurance, sport card, pension insurance contribution and more

  • Modern office in Warsaw

  • Open, friendly and fair working atmosphere

  • Immediate start date

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • flexible working time

  • mobile phone available for private use

  • computer available for private use

  • retirement pension plan

  • preferential loans

  • pre-paid cards

  • holiday funds

  • employee referral program

  • Ask Henry

As a Customer Care Specialist

You would be the point of contact to the local market that is assigned to you. Your mission is to build bridges between our customers and the various links of the internal chain. You are the key element in the loyalty of our customers and convey to them a professional and representative message of our values.

Molnlycke Health Care

Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.

We specialize in:

• Surgical solutions: including ProcedurePak®, HiBi® antiseptics and Biogel® surgical gloves

• Wound management: including dressings with Safetac® such as Mepitel® and Mepilex®

Mölnlycke was founded in 1849. Nowadays our solutions are available in around 100 countries; we’re the number one global provider of advanced wound care and single-use surgical products; and we’re Europe’s largest provider of customized trays. Our headquarters are in Gothenburg, Sweden and we employ about 7,800 employees around the world.

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