„I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.

Creative Design Group spółka z o.o. spółka komandytowa

Customer Care Specialist with English

Creative Design Group spółka z o.o. spółka komandytowaO firmie

  • Kielecka 23
    Warszawa, mazowieckie
  • Ważna jeszcze 10 dni
    2 Luty 2020
  • Umowa o pracę
  • Pełny etat
  • Specjalista

Creative Design Group spółka z o.o. spółka komandytowa

Kielecka 23

Warszawa

Creative Design Group spółka z o.o. spółka komandytowa

Following our motto – the art of silence – we are here to marry noise reduction with timeless, sustainable design. To do it right, we collaborate with an experienced acoustic laboratory, as well as renowned designers and architects. We develop our products together with experts in acoustics and they are certified as the most efficient in absorbing, blocking or diffusing unwanted noise. At MuteDesign®, we believe that great performance needs to go hand in hand with style. Our acoustic panels have pure and simple design, making them a good fit not only for offices, but also restaurants, schools, libraries and houses. Feel free to visit our web site: https://mute.design/en

We are looking for:

Customer Care Specialist with English

Workplace: Warszawa

Reference number: BOK

Tasks and responsibilities:

  • Following the sales operation from order entry up to invoicing
  • Answering customer requests or inquiries in English and in Polish
  • Preparing of sales documents (offers, product descriptions, presentations)
  • Being the key contact person for distributors and customers
  • Negotiating and building long term business relationships with customers
  • Supporting customers through the complaint process
  • Cooperating closely with other teams (sales, finance, production & planning)
  • Representing the company at international trade fairs

Our expectations to this role:

  • Fluency in English and Polish is a must, fluency or good knowledge in other languages would be a plus (preferred French)
  • At least 2 years of experience in Customer Care/Service role is a must
  • University degree
  • Good knowledge of MS Office (particularly Excel, PowerPoint, Word)
  • Being highly motivated, open minded and flexible
  • Excellent written and verbal communication skills
  • Basic knowledge of COMARCH XL (or similar ERP system) will be a great asset
  • Very good communication skills and ability to build long term business relations
  • Good time management with strong organizational skills

We offer:

  • Ambitious and motivating challenges
  • Casual and very friendly atmosphere
  • Full time job contract (after trial period)
  • Competitive salary aligned with experience
  • Training from the first day of work
  • Comfortable working place in a modern office (Stary Mokotów)

Are you interested? Please apply directly online by clicking on the link below.

Join MuteDesign®! If your passion is working with a client, don't wait - send us your CV today, we'll be happy to meet you.😊

Please be informed that we will contact selected people.

Please include GDPR statement on your CV: „I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.


Following our motto – the art of silence – we are here to marry noise reduction with timeless, sustainable design. To do it right, we collaborate with an experienced acoustic laboratory, as well as renowned designers and architects. We develop our products together with experts in acoustics and they are certified as the most efficient in absorbing, blocking or diffusing unwanted noise. At MuteDesign®, we believe that great performance needs to go hand in hand with style. Our acoustic panels have pure and simple design, making them a good fit not only for offices, but also restaurants, schools, libraries and houses. Feel free to visit our web site: https://mute.design/en

We are looking for:

Customer Care Specialist with English

Reference number: BOK

Tasks and responsibilities:

  • Following the sales operation from order entry up to invoicing
  • Answering customer requests or inquiries in English and in Polish
  • Preparing of sales documents (offers, product descriptions, presentations)
  • Being the key contact person for distributors and customers
  • Negotiating and building long term business relationships with customers
  • Supporting customers through the complaint process
  • Cooperating closely with other teams (sales, finance, production & planning)
  • Representing the company at international trade fairs

Our expectations to this role:

  • Fluency in English and Polish is a must, fluency or good knowledge in other languages would be a plus (preferred French)
  • At least 2 years of experience in Customer Care/Service role is a must
  • University degree
  • Good knowledge of MS Office (particularly Excel, PowerPoint, Word)
  • Being highly motivated, open minded and flexible
  • Excellent written and verbal communication skills
  • Basic knowledge of COMARCH XL (or similar ERP system) will be a great asset
  • Very good communication skills and ability to build long term business relations
  • Good time management with strong organizational skills

We offer:

  • Ambitious and motivating challenges
  • Casual and very friendly atmosphere
  • Full time job contract (after trial period)
  • Competitive salary aligned with experience
  • Training from the first day of work
  • Comfortable working place in a modern office (Stary Mokotów)

Are you interested? Please apply directly online by clicking on the link below.

Join MuteDesign®! If your passion is working with a client, don't wait - send us your CV today, we'll be happy to meet you.😊

Please be informed that we will contact selected people.

Please include GDPR statement on your CV: „I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)”.

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