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Customer Care Specialist with French


  • Łódź, Łódź
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • hybrid work
  • Immediate employment
  • remote recruitment


Łąkowa 7A



Your responsibilities

  • Respond to customer questions in a timely and accurate way, via phone, email or chat

  • Ensure the correct ordering process for individual customers and documentation flow

  • Identify customer needs and help customers with their requests

  • Collaborate effectively with other departments (Claims, Marketing, Logistics, Production, Administration)

Our requirements

  • French (min. C1) and English (communicative)

  • Customer-oriented attitude

  • Experience in Order Management / Claims / Customer Service

  • Excellent organization skills and time management

  • Understanding of processes and documentation flow

  • Communication & interpersonal skills

What we offer

  • Competitive salary

  • A great international team of experts and talented top performers to support and inspire you

  • Working in a company that is driven by culture of enthusiasm, cooperation and team spirit as well as fairness and honest style

  • An attractive compensation package and great employee benefit

  • A high-impact role in an incredibly fast-paced growth environment

  • Plenty of room for personal growth, professional development and high impact


  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • one shorter working day

  • Multisport Card


Beso Lux Group (BSG) is a well-known creator of interior brands. Our extensive portfolio includes a diverse and original range of upholstered furniture and decorative items.

BSG has started ONE CLICK TO FURNITURE WORLD concept. Our mission is to create the most chosen and recognizable furniture collections available online for everyone and everywhere.

We cooperate with sales clubs and platforms, online stores, physical shops and showrooms. We develop collaboration with architects, interior designers, estate developers and hotels, but also with private customers. We care for the excellent quality of cooperation with our business clients. Their satisfaction is our primary objective.

In BSG, we make ideas happen - we both design furniture and create technical, graphic and photo materials for a whole range of products.

We have an international, multicultural team, well-prepared to work with foreign customers and meet their requirements.

Our brands, we are very proud of: CXL by Christian Lacroix, Windsor & Co, Interieurs 86 Paris, Milo Casa, Cosmopolitan Design, Micadoni, Kooko Home, Mazzini Sofas, Calme Jardin, and more to come…

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