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Customer Care Specialist with Italian
Beliani
- Aleja Wojska Polskiego 62, SzczecinSzczecin, West Pomeranian
- offer expired 3 months ago
- contract of employment
- full-time
- specialist (Mid / Regular)
- full office work
Beliani
Aleja Wojska Polskiego 62
Szczecin
Your responsibilities
Telephone and e-mail service for Italian-speaking individual clients
Presenting Beliani products to our clients
Planning shipments
Taking care of the timely execution of orders
Customer service inbound pre and post-sale via phone, e-mail and chat
Processing orders
Reporting to the Country Manager
Translations of product descriptions, advertising banners, newsletters, marketing campaigns etc.
Taking care of the timely execution of orders
Our requirements
You are native / fluent in Italian (min. C1)
You have a communicative level of English (min. B1)
You have great written and communications skills
You have good cultural knowledge of a given market
You are a fast learner
You have a good typing speed (min. 45 wpm)
You have good Microsoft Office and Google Cloud suite knowledge
You are able to work in a team as well as individually
You are located in Szczecin (Poland) or would like to relocate
You are able to work under pressure and multitask
What we offer
Work in an international environment within the Customer Service department in a fast-growing company
Work in a pleasant atmosphere within a great team
Career and self-development opportunities
Training in all aspects of customer service - experience is therefore not essential
Office in the city center
Attractive salary
Full time employment contract
Discounts on furniture purchases
Pizza day
Company party 1 x / year
Non-corporate company structure
Relocation support
Benefits
private medical care
flexible working time
fruits
corporate products and services at discounted prices
integration events
no dress code
coffee / tea
26 days of vacation regardless of seniority
Beliani
Beliani is a successful online retailer with activities in 17 markets. We offer designer indoor and outdoor furniture for compelling prices over multiple distribution channels. We have our main operation office in Poland (Szczecin) with approximately over 600 friendly and highly talented coworkers. Beliani belongs to the fastest growing eCommerce players in Europe and is rapidly expanding. Our goal is to achieve a 10-fold increase in the coming years. If you’re looking for rapid growth, constant learning and dynamic challenges, then you’ll find that amazing career opportunities are knocking. Due to a constant development of our company, we are currently hiring a:
Customer Care Specialist with Italian