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Customer Care Transactions Specialist with Polish

  • Warszawa, mazowieckie
  • Specjalista
  • 01.06.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    About Medtronic

    Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.
    We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
    We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.
    Let's work together to address universal healthcare needs and improve patients' lives.Help us shape the future.
    Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together.
    Customer Care Transactions Specialist with Polish
    Careers that Change Lives
    This is the ideal opportunity to join us, and be part of our commitment to the health of others.
    We are looking for candidates with different levels of seniority within this job position.
    Do you want to use your language skills on a daily basis? Do you want to work in multilingual corporate environment? Join us!

    A Day in the Life
    • Process Order Entry through SAP system
    • Handle all incoming e-mails to dedicated mailboxes
    • Actively contribute to activity monitoring
    • Ensure CRM tool is enriched with relevant customer details
    • Act effectively to resolve various issues in cooperation with supervisor/ coordinator and other team members if required
    • Contribute to Customer Complaint Management
    • Support Cycle Count processing: booking updates, analysis, follow-up list creation, variances resolutions
    • Provide all necessary administrative support to Inventory Management (e.g. adjustments, transfers, write offs)
    • Handle all types of returns management
    Must Haves
    • Bachelor or Master degree;
    • Professional experience in corporate environment (internships, regular employment, etc.);
    • Very good English (B2) + Fluent Polish
    • Ability to learn new applications/software systems;
    • Communication skills and teamwork;
    • Scrupulous with analytical skills, able to learn fast;
    • Ability to work in a fast-paced and dynamic environment under time pressure with multitasking duties;
    Nice to Haves
    • Additional language knowledge;
    • SAP or similar ERP software knowledge;
    What Medtronic can offer:
    • The chance to work in a multilingual environment-all internal communication is in English
    • Offices in a convenient location in Warsaw, easily accessible by Metro + bus
    • Relocation bonus

    Your Answer

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