Oferta pracy

Customer care with French

Randstad Polska Sp. z o.o.

  • Wrocław

    Wrocław, Lower Silesia
  • offer expired over a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work

Recruitment for

Do you speak French and English? Do you want to thrive in the customer care area, supporting customers with your technical knowledge and troubleshooting skills?

We've got the job offer just for your needs!

Your responsibilities

  • troubleshooting technical/functional issues

  • providing comprehensive answers and educating clients

  • receiving, entering into the system and confirming notifications from clients in accordance with the accepted standards

  • utilize the Knowledgebase, policies and processes to find solutions

Employer requirements

  • excellent verbal, written and analytical skills in French and English (B2 or above)

  • desire to WOW the customer

  • good knowledge of the Microsoft Office tools (Outlook, etc.)

  • interest to learn and maintain/enhance knowledge

Optional

  • SAP/ERP knowledge would be an advantage

  • customer service experience would be an advantage

What employer offers

  • 100% remote work

  • market salary

  • system of flexible benefits

  • multi-lingual working environment

  • employee referral program

  • comprehensive introductory training

  • Benefits

  • remote work opportunities

Randstad Polska Sp. z o.o.

Agencja zatrudnienia – nr wpisu 47

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