Customer Experience Advisor

Skills:

• Fluent in English - verbal and written

• Another language will be an advantage

• Customer focused providing best in class customer service

• Strong analytical skills and detailed oriented

• Time management, ability to prioritize and meet deadlines

• Ability to multitask and work under pressure

• Excellent communication skills, both written and verbal

• Flexible and "can do" attitude to problem solving

• Team player demonstrate ethical and positive behavior

• Ability to work with different types of customer profiles, adapt to different level of audience when communicating whilst working with various departments in a multicultural organization

• Good knowledge of Microsoft Office

• Knowledge of SAP would be an advantage

Experience:

• Experience in a customer service environment

• Previous Shared Service Center experience is a plus

• Bachelors degree

Apply if:

• You are ethical, optimistic and resilient

• You have excellent interpersonal, analytical and communication skills

• You are excited to identify and implement process improvements

• You are adaptable and can identify the urgency of tasks and can prioritize the tasks accordingly

• You are excited to work in a dynamic, fast paced and challenging environment