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Customer Experience Pricing Support

  • Kraków, małopolskie pokaż mapę
  • Specjalista
  • 2019-01-07

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Welcome Original Thinkers to our Regional Business Services Hub in Krakow. Our global $18 billion FMCG business is built upon original thinking. For 145+ years, Kimberly-Clark has challenged conventional wisdom to reimagine how we can better serve our consumers around the world with brands such as Kleenex® and Huggies®. From our new Hub in Krakow, you will own important work that will enable our organization to succeed in Europe, the Middle East and Africa and globally. We are pleased to announce we are now creating our new Credit and Collection team, so have multiple positions available. These roles will be responsible ensuring process consistency across EMEA
    Customer Experience Pricing Support
    Miejsce pracy: Kraków
    59113

    Position overview You shall be working within multilingual & multinational team in Krakow and supporting both internal and external Clients across EMEA region ensuring pricing process is cohesive and effective.

    Your key requirements in this role:

    • Ensuring there is smooth communication and collaboration between variety of external and internal Clients 
    • Supporting providing the optimal customer experience action as a liaison between Teams and Functions 
    • Managing & publishing price lists, controlling sample accounts, Purchase Order Creation and Vendor Management 
    • Ensuring & applying a consistency regarding pricing, promotional and rebating processes and procedures across the EMEA

    Qualifications/ Experience:

    • Proven track of customer facing experience in Sales Administrator / Sales operations / Accounts receivable / Customer service 
    • Demonstrable experience connected with Customer Relationship Management (CRM), Team collaboration, delivering great Customer Service 
    • Ability to work with data –solid Excel skills

    Language requirement: 

    • English and German (C1 level according to CEFR)

    We offer: 

    • Great opportunity to join company at the start-up phase of Global Business Service Centre in Krakow 
    • Complex training and knowledge transfer 
    • Competitive salary and attractive performance related bonus 
    • Modern office located in the heart of Krakow
    • Private Medical cover 
    • Free onsite refreshments (Variety of coffee, tea, fruits) 
    • Casual dress policy