Oferta pracy

Customer Happiness Contributor

AION S.A. SPÓŁKA AKCYJNA ODDZIAŁ W POLSCEAbout the company

  • Warszawa

    Warszawa, Masovian
  • Offer expired 14 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Deliver risk-free, customer delighting service operations in an omnichannel environment

  • Meet quality and quantity expectations

  • Report timely and accurately on an individual level

  • Understand and use customer happiness driving techniques on a daily basis

  • Provide high-quality service

  • Actively preempt potential customer dissatisfaction

  • Get involved in a process of implementing tools to gain customers delight and happiness

Our requirements

  • You are proficient in spoken and written Polish and English

  • You provide honest and open communication

  • You are open-minded and able to adjust to an agile environment

  • You have a “can-do” attitude

  • You have experience in a customer-facing role

What we offer

  • Experience in a fast-growing international start-up

  • Working hand in hand with the Cofounders. A great chance to receive mentoring, especially if you wish to run your own start-up in the future

  • You will feel the direct impact of your work on the company’s growth

  • Awesome people to work with

  • The excitement of working on something new and big

  • Work in the modern organization structure that is driven by a culture of technology enthusiasm, team spirit, respect and integrity on all levels of the organization

  • Attractive remuneration based on your experience and skills

  • Macbook

  • Private medical care (VIP package)

  • Benefits

  • private medical care

  • sharing the costs of professional training & courses

  • remote work opportunities

  • integration events

  • no dress code

  • charity initiatives

AION S.A. SPÓŁKA AKCYJNA ODDZIAŁ W POLSCE

We are AION - a new digital bank on the European Market. We are the first European financial institution fully built on Cloud. We aim to become the digitally native bank that will create the best offering for its clients by introducing innovative and fair solutions revolutionizing the way that clients interact with their bank.

Our bank has a license of the National Bank of Belgium and the European Central Bank. We offer our retail and business customers a wide variety of financial products and services. In order to find out more, check out our website: www.aion.be

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Now, for our office in Warsaw, we are looking to hire the best in class Customer Happiness Specialist. If you are experienced in providing excellent customer service and you have the ambition and motivation to cooperate with the bests in their field and to dive deep into fascinating and complex international projects, then this is a perfect opportunity for you. APPLY and join our fast-growing team to create the future of the financial industry in Europe!