sharing the costs of sports activities
- Wioślarska 8, WarszawaWarszawa, Masovian
- Offer expired a month ago
- Remote recruitment
- contract of employment
- manager / supervisor
Ensure outstanding customer satisfaction by maintaining strong working relationships.
Guide, lead and train team members to deliver products/services that meet or exceed the customer requirements.
Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
Managing client relationships to build a reputation for excellent service and generate repeat business.
Develop and update client related databases and reports, ensuring account managers are aware of changes within clients.
Negotiate and manage agreements through business contract process.
Identify and develop problem solving methodologies to resolve customer issues.
Conducting business reviews to ensure clients are satisfied with their products and services
Attending meetings with clients to build relationships with existing accounts
Achieving client relationship targets and KPI’s
Escalating and resolving areas of concern as raised by clients
Liaising with internal departments to ensure client needs are fulfilled effectively
Assist in making major business decisions.
Proven experience as a Client Relationship/ Client Experience Manager (min. 2 years)
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Proficient English C2
Excellent communication skills
Teamwork and leadership skills
What we offer
Possibility of personal development and gaining experience in an international environment;
A team of enthusiasts who successfully create a company in the fast growing blockchain industry;
Great atmosphere and attractive working conditions in a start-up culture;
Work in the modern office in attractive location at Wioślarska 8;
Private medical care and co-financed sports card;
Extra integration trips and events;
Celebration of your birthday;
Fresh pressed juices;
Massages in the office;
English classes at work;
Flexible working hours.
private medical care
sharing the costs of foreign language classes
Cloud Best Sp. z o.o.
CloudBest is a technology company headquartered in Warsaw, Poland, offering world class IT services across the globe, managing international projects in the scope of software development, content creation, customer support, marketing, and business development for its clients.