Oferta pracy

Customer Relations Specialist with Japanese

Cloud Best sp. z o.o.

  • Wioślarska 8, Warszawa
    Warszawa, Masovian
  • Offer expired 22 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Cloud Best sp. z o.o.

Wioślarska 8


Your responsibilities

  • Monitoring translation requests from the business organization and handling each assignment according to best standards and procedures;

  • Current, comprehensive e-mail customer service;

  • Escalating and resolving areas of concern as raised by clients;

  • Caring for the company's image;

  • Building good relationships with clients;

  • Attending meetings with clients to build relationships with existing accounts;

  • Letting customers know about other products the company offers;

  • Liaising with internal departments to ensure client needs are fulfilled effectively;

  • Compliance with standards and development of customer service quality;

  • Updating of data in existing customer accounts.

Our requirements

  • Advanced spoken and written English;

  • Native Japanese;

  • At least 2 years of experience in customer service/sales/marketing;

  • Permission to work in Poland;

  • Excellent organizational skills;

  • Ability to work effectively under time pressure;

  • Communication skills and being success-oriented

What we offer

  • Possibility of personal development and gaining experience in an international environment;

  • A team of enthusiasts who successfully create a company in the fast growing blockchain industry;

  • Great atmosphere and attractive working conditions in a start-up culture;

  • Work in the modern office in attractive location at Wioślarska 8 (next to the Vistula river);

  • Private medical care and co-financed sports card;

  • Extra integration trips and events;

  • Celebration of your birthday;

  • Fresh pressed juices;

  • Massages in the office;

  • English classes at work;

  • Flexible working hours.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • fruits

  • retirement pension plan

  • no dress code

  • video games at work

  • leisure zone

Cloud Best sp. z o.o.

CloudBest is a technology company headquartered in Warsaw, Poland, offering world class IT services across the globe, managing international projects in the scope of software development, content creation, customer support, marketing, and business development for its clients.

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