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Customer Representatives with Spanish

Booksy International Sp. z o.o.

  • Opole

    Opole
  • offer expired 25 days ago
  • contract of mandate, B2B contract
  • full-time
  • specialist (Mid / Regular)
  • home office work

Your responsibilities

  • Helping and responding to US Merchant requests through incoming phone calls and live chat.

  • Maintaining a positive, empathetic, and professional attitude towards customers at all times.

  • Report some issues to technical support.

  • Updating of data in computer systems.

Our requirements

  • Fluency in spoken and written English and Spanish (advanced level B2+ or higher).

  • Willingness to work 24/7 with flexible weekdays and weekdays (shifts usually after 2 p.m. and nights).

  • Strong interpersonal skills and service-oriented attitude.

  • The ability to adapt and the ability to deal with new and difficult situations in real-time.

  • Ability to work with an international team and adapt to different cultural standards.

  • Interest in e-commerce.

  • Nice to have: work experience in customer service, technical support, e-commerce, or any application-based company.

What we offer

  • Type of contract tailored to your needs (UZ / B2B) and flexible working hours.

  • Possibility to work remotely or in one of our dog-friendly offices (Warsaw, Bielsko-Biała).

  • Work in a well-coordinated team, always ready to help (🥳check and find out more about us!).

  • The possibility of development in an international environment - we have teams in 8 countries, including the USA, Mexico, and the UK!

  • Benefits: private medical care, Multisport cards, life insurance, free online English classes, a cafeteria platform, and much more :)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • remote work opportunities

  • flexible working time

  • employee referral program

  • charity initiatives

  • zajęcia z języka angielskiego

Booksy International Sp. z o.o.

Booksy is a Polish startup founded in 2015, offering a platform for booking visits online and a business management system in the service industry. We are one of the fastest growing Polish companies and a global leader in the beauty industry. We operate globally and we have ambitious goals!

Booksy is a dynamic work environment and great career opportunities for people with a variety of skills - from IT professionals to marketers to salespeople and customer service specialists. Regardless of what position you work in at Booksy, every day you have a real impact on the product that we offer to our clients!

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