Oferta pracy

Location: Lodz

Philips Information clause

The processing of your personal data will take place in order to execute the recruitment process on the basis of the applicable law provisions, the legal basis for processing is Art. 6 (1) (c) of the General Data Protection Regulation of 27 April 2016 (hereinafter: "GDPR"). As part of this aim, the data can be used in the profiling process to direct job offers to candidates on qualifications relevant to the job position (Art. 6 (1) (f) of the GDPR). Data processing in a broader scope than it result from regulations of the Labor Code and for the purposes of future recruitment will take place on the basis of the consent expressed in the recruitment form (Art. 6 (1) (a) of the GDPR).

Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz 
Philips

Customer Service Administrator with Portuguese

PhilipsO firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna

Philips

aleja Marszałka Józefa Piłsudskiego 88

Łódź

Customer Service Administrator with Portuguese
Location: Lodz

Job Description

In this role, you have the opportunity to provide operational support to our healthcare customers on daily basis for back office Customer Service department in multinational environment, covering administrative activities of Quotation.

You are responsible for:

  • Providing calculation on customer demands for paid maintenance services and repairs
  • Creating quotes for time and material
  • Initiating entitlement disputes on ad-hoc customer requests
  • Correcting & updating quotes based on actual work performed by Field Service Engineer
You are a part of Global Competence Center in Łódź, where we centralize our transactional processes. We bring together supporting roles within HR, Finance, Procurement, SSD, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries daily.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree
  • Fluent English and Portuguese
  • Professional experience in fields related to in customer service or supply chain or accounting operations would be an asset
  • Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage
  • Problem solving mindset with ability to identify improvement opportunities
  • Interpersonal skills required in interactions with internal and external customers
  • Ability to multi-task and work in a fast-paced environment.
  • Good organizational skills and aptitude for details

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

  • Annual bonus based on performance achieved
  • Private medical care with option to extend it to family members
  • Benefit System cards
  • Discount for Philips’ products
  • Language courses
  • Relocation package applicable for people moving in from outside of Łódź region
  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

We kindly inform you that we will contact only chosen candidates.

Customer Service Administrator with PortugueseNumer ref.: Location: Lodz

Job Description

In this role, you have the opportunity to provide operational support to our healthcare customers on daily basis for back office Customer Service department in multinational environment, covering administrative activities of Quotation.

You are responsible for:

  • Providing calculation on customer demands for paid maintenance services and repairs
  • Creating quotes for time and material
  • Initiating entitlement disputes on ad-hoc customer requests
  • Correcting & updating quotes based on actual work performed by Field Service Engineer
You are a part of Global Competence Center in Łódź, where we centralize our transactional processes. We bring together supporting roles within HR, Finance, Procurement, SSD, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries daily.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree
  • Fluent English and Portuguese
  • Professional experience in fields related to in customer service or supply chain or accounting operations would be an asset
  • Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage
  • Problem solving mindset with ability to identify improvement opportunities
  • Interpersonal skills required in interactions with internal and external customers
  • Ability to multi-task and work in a fast-paced environment.
  • Good organizational skills and aptitude for details

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

  • Annual bonus based on performance achieved
  • Private medical care with option to extend it to family members
  • Benefit System cards
  • Discount for Philips’ products
  • Language courses
  • Relocation package applicable for people moving in from outside of Łódź region
  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

We kindly inform you that we will contact only chosen candidates.

Ogłoszenie archiwalne