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Customer service advisor - English

  • Poznań, wielkopolskie
  • Specjalista
  • 05.10.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Customer service advisor - English
    McKinsey EMEA Shared Services

    At the McKinsey EMEA Shared Service Center in Poznań we remotely support colleagues from other parts of Europe, the Middle East and Africa in areas such as Finance and Reporting, Human Resources, Visual Communication, Business Operations, and Assistant Services.

    Miejsce pracy: Poznań
    Tasks
    • Receiving and responding to incoming clients' requests as first line support in the Visual graphics department
    • Dispatching of requests to second line support 

    • Contact with clients via phone, email and chat exclusively in English

    • Monitoring the correct timelines

    • Processing and reporting clients' escalations

    Profile
    You will be offered a contract of employment, an attractive compesation package (multisport & lunch pass card, private medical insurer and annual bonus)
    Our offer
    Global & dynamic
    network
    Inclusive & open
    environment
    Training & development
    Work-life
    balance
     
    Lunch
    card
    Integration
    events
    Annual
    bonus
    Snacks
     
    Relocation
    package
    Private medical &
    dental insurance
    Non-hierarchical
    environment
    Polish language
    classes
     
    Initiatives
    Benefit
    platform
    Informal dress
    code
     
    Find out more
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    Apply by sending your CV to:
     
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    Check out our profile
    below!