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Customer Service Advisor For HBO with Polish

Webhelp Enterprise Sales Solutions Czech Republic, s.r.o.

  • Łódź

  • offer expired 23 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work

Your responsibilities

  • Answer phone calls, e-mails, and messages on social media and live chat channels from customers

  • Help customers with issues related to the service

  • Work shifts: morning 10:00-18:45, afternoon 14:15-23:00, weekends and bank holidays 12:00-18:00

  • Phone calls are inbound, no cold-calling

  • Suitable for people without experience

Our requirements

  • Good computer skills and good knowledge of MS Office

  • Ability to quickly identify customers’ problems and needs

  • Ability to set priorities and manage daily responsibilities effectively

  • A client-oriented approach, patience, and strong communication skills

  • Team players with the ability to work independently as well

  • Native Polish and communicative level of English in both oral and written form

  • Flexible starting date upon agreement

What we offer

  • Free HBO subscription for employees

  • Home-office

  • Daily use of foreign languages, especially English

  • Great referral bonus

  • A team that is fair and human at all times, including corporate governance

  • Interactive activities: team-building, company parties, sports, etc.

  • Opportunity to develop a career within a multinational environment

  • Benefits

  • corporate products and services at discounted prices

  • integration events

  • employee referral program

Webhelp Enterprise Sales Solutions Czech Republic, s.r.o.

The first "Last Christmas" is already heard on the radio, and you are still wondering how to stock up on successful gifts for everyone? Your job search isn't going your way, and you definitely need a cash injection? Here we come! Work in an international environment, in the area of technical support, home office with provided equipment. Shift work in the Czech branch of a stable company. Competitive salary, contract for 3 months with an option to extend!

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