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Customer Service Advisor

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 2019-04-15

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Customer Service Advisor with Swedish or Danish or Norwegian AND English

    Location: Warszawa
    Ework Group is a market leading and independent consultant supplier in Northern Europe, specializing in IT, telecom, technology and business development. We offer competence outsourcing, specialists recruitment and suppliers consolidation. Today, we manage over 9000 consultants on assignment and deliver our services to more than 170 leading companies in most industries. Since 2015, we’ve been reshaping the IT market in Poland. Join us!

    Main responsibilities:

    As a Customer Service Advisor, you will be the face of our new product. You are going to build relationships with end users and you will be their very much appreciated first point of contact. In this exciting role you will:

    • Be all ears to our end users - listen to them attentively, be it on the phone, email or chat
    • Help resolve their issues with login, set-up, etc.
    • Answer their questions on how to use our products - in pre-sales and after-sales phase
    • Let our developers know about the issues experienced by both internal and external users


    An ideal candidate profile:

    • First of all, your Swedish or Danish or Norwegian is pretty good. So is your English
    • We believe you love talking to people and thrive in an international dynamic environment
    • You are a fun-loving self-starter
    • If computer systems or technology are your thing, that’s even better! If not - not to worry, we will explain everything to you!


    Nice to have:

    • Experience in sales and/or customer support would be an asset.


    Our offer:

    • International career opportunities
    • Startup atmosphere in a well-established and quickly-growing company
    • Friendly and informal working environment
    • Private medical care
    • Co-financing of life insurance
    • Co-financing of Multisport
    • Free Swedish/Danish/Norwegian classes and an opportunity to practice Swedish at work
    • Professional training (in Poland and abroad)
    • Teambuilding events
    • Fresh fruit, toasts and friday breakfasts with great people
    Find out more:

    Please send us your CV in English and a cover letter in Swedish or Danish or Norwegian.

    I hereby give my consent to the processing of my personal data, including contact details, information related to my professional profile, employment history and qualifications, which were provided by me in the application documents sent to Ework Group sp. z o. o. with its registered office in Warsaw, Plac Małachowskiego 2 ("Ework") for the purpose of the recruitment process to which I sent the application and the use of my personal data in future recruitment processes conducted by Ework. This consent is granted until such time as it is revoked.
    Your personal data is administered by Ework Group sp. z o.o. with its registered office in Warsaw, Plac Małachowskiego 2. Your personal data will be kept for 1 month from the end of the recruitment process, unless consent has been given for subsequent recruitments or the recruiter has made a reservation as a result of the recruitment process, until such reservation has been clarified. Your personal data is necessary for the recruitment process; however, your consent may be revoked at any time. Other personal data processing information is available here.